Fourth

Customer Marketing Manager

Remote

Full Time

#Marketing

#SaaS

#Customer Engagement

#Project Management

#CRM

#Marketing Automation

#Content Creation

#Event Planning

#Strategic Planning

#Communication

#Reporting

#Analytics

Fourth is looking for a Customer Marketing Manager

Full Time Senior Remote Marketing SaaS Customer Engagement Project Management CRM Marketing Automation Content Creation Event Planning Strategic Planning Communication Reporting Analytics English Dental insurance Vision insurance 401k Flexible work location

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

Interested in joining our smart, fun, and talented team?

We are hiring a Customer Marketing Manager here at Fourth!

The person in this role will work closely across Marketing, Sales, Operations, and Customer Success Teams to strengthen and build relationships with Fourth customers. Specifically, this person will be responsible for

· developing communications programs to keep customers informed about new products and offerings,

· building and executing cross-sell programs in partnership with the demand generation team,

· planning and executing on customer advisory events,

· driving engagement throughout our customer community

The Role. . .

Develop customer-centric communications strategies and craft compelling content to engage customers in Fourth news, initiatives, and events

Collaborate with customer success team to identify customers to capture powerful stories about the impact of Fourth products and services on their organizations

Bring these stories to life via written case studies, testimonials, fireside chats, videos and more

Work with product marketing to build programs for introducing new products and services to relevant customers, creating sales opportunities that also help customers solve their problems

Lead the development and execution of customer engagement events, including roundtables, user groups, and customer advisory sessions

Identify KPIs, measure and report on customer marketing activities so we can test and iterate

The Ideal Candidate. . .

5+ years of marketing experience in an enterprise/ SaaS environment

Customer marketing experience and/or role with deep engagement with customers

Writing and editing skills with examples – articles, emails, blog posts

Experience in Project Management: defining requirements, scoping of project, planning activities

Knowledge and experience with CRM and marketing automation tools

Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…

Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.

Fourth

3 views

0 applied

Social Media

Visit Fourth

Share this job

Copy Permalink

Open roles at Fourth

Fourth

Product Manager

United Kingdom

Hybrid

Full Time

#Product

#Hospitality

#SaaS

#Product Strategy

#Agile Methodology

#Project Management

#Analytical Skills

#Communication

Fourth

Senior Developer

United Kingdom

Hybrid

Full Time

#Software Engineering

#Hospitality

#SaaS

#SQL

#C#

#.NET Framework

#.NET Core

#REST APIs

#Unit Testing

#TDD

#Jenkins

#Azure DevOps

Fourth

Senior Database Engineer

Bulgaria

Hybrid

Full Time

#Software Engineering

#SQL Server

#Redshift

#Data Engineering

#ETL

#Azure

Discover similar jobs

Sahara

Social Media Manager & Content Specialist

Remote

Contractor

#Marketing

#Web3

#Social Media

#Content Creation

#Community Engagement

#Analytics

#Copywriting

#Twitter

#Discord

#YouTube

Medrio

Revenue Operations Specialist

80k - 95k USD

Remote

Full Time

#Sales

#Revenue Operations

#SaaS

#Salesforce

#Excel

#Google Sheets

#AI Tools

#Apollo

#SalesLoft

#Outreach

#Gong

#Clari

Bellese

Senior Capture Manager

United States

Remote

Full Time

#Business Development

#Federal Contracting

#Capture Management

#Proposal Writing

#Strategic Planning

#Team Leadership

#Competitive Intelligence

#Account Planning

#Relationship Building

Hybeio

Business Development Manager EMEA

Remote

Full Time

#Sales

#Business Development

#Pipedrive

#CRM

#Account Management

#Lead Generation

Winona

Influencer Marketing VA

Remote

Full Time

#Marketing

#Influencer Marketing

#Sourcing

#Outreach

#TikTok

#Instagram

#Airtable

#ClickUp

#Slack

#Google Sheets

#CRM

TrustArc

Senior Product Marketing Manager

73k - 95k USD

Remote

Contractor

#Product Marketing

#SaaS

#Go To Market Strategy

#Competitive Analysis

#Content Development

#Sales Enablement

#Market Research

#AI Tools

#Product Launches

#Project Management

Moniepoint

Data Science Manager (Marketing)

Remote

Full Time

#Data Science

#Marketing

#Fintech

#Python

#SQL

#A B Testing

#ETL

#ELT

#Clickhouse

#BigQuery

#Experimentation

Avalere Health

Associate Project Manager

Remote

Full Time

#Project Management

#Project Planning

#Budget Management

#Client Communication

#Management

#Cross Functional Collaboration

#Presentation Skills

Matik

Sr. Demand Generation Manager

Remote

Full Time

#Marketing

#Demand Generation

#Digital Marketing

#HubSpot

#ABM

#Paid Media

#Analytics

#Testing

Vori

Forward Deployed Data Engineer

Remote

Full Time

#Engineering

#Data

#SaaS

#SQL

#Regex

#Scripting

#ETL

#Data Engineering

#Backend

Omnisend

Account Expert

24k - 24k USD

Remote

Full Time

#Customer Experience

#Ecommerce

#Customer Success

#Digital Marketing

#Problem Solving

#Communication

#Slack

#Zoom

#Intercom

#Mixpanel

#HubSpot

Goldsky

Growth Engineer

Remote

Full Time

#Marketing

#Growth

#Blockchain

#TypeScript

#Next.js

#AI

#Frontend

#Backend

#Integrations

#CRM

#Analytics

ClickTime

B2B Content and Community Lead

United States

Remote

Full Time

#Marketing

#Content

#Content Creation

#Video Production

#AI Tools

#LinkedIn

#Event Management

#Social Media

Novakidschool

Head of Strategic and Creative Marketing

Remote

Full Time

#Marketing

#Edtech

#Adobe Creative Suite

#Figma

#Video Editing

#AI

#PPC

#Metabase

OurNationalConversation

Actor

Remote

Internship

#Marketing

#Video Production

#Social Media

Aevi

VP of Pre-Sales US

Remote

Full Time

#Sales

#Fintech

#Leadership

#Integration

#Commercial Acumen

#Stakeholder Management

#Communication

#Problem Solving

#Orchestration

Trafilea

Social Media Manager

Remote

Full Time

#Social Media

#E Commerce

#Digital Marketing

#Social Media Strategy

#Content Creation

#Trend Analysis

#AI Tools

#Performance Tracking

#Creative Direction

#Instagram

#TikTok

Binance

Affiliate Relationship Manager

Remote

Full Time

#Marketing

#Cryptocurrency

#Relationship Management

#Affiliate Marketing

#Risk Management

#Communication

#Data Analysis

#Negotiation

AssetWatch, Inc.

Business Development Representative

Remote

Full Time

#Business Development

#Sales

#Salesforce

#Gong

#Outreach

#ZoomInfo

#LinkedIn Sales Navigator

#Cold Calling

#Lead Generation

#CRM

Gravie

Comfort Communications Specialist

63k - 106k USD

Remote

Full Time

#Marketing

#Insurance

#Communications

#Braze

#CRM

#Campaign Management

#Written Communication

#Verbal Communication

#Brand

#Cross Functional Collaboration

#Content Review

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Marketing Salary Guide

Compensation data for Marketing roles

Marketing Job Market

Hiring trends and demand for Marketing

Marketing Interview Prep

Practice questions for Marketing interviews

SaaS Salary Guide

Compensation data for SaaS roles

Customer Marketing Manager at Fourth