Postman

Scale Customer Success Manager

United States

100k - 140k USD

Remote

Full Time

#Customer Success

#Project Management

#Data Analysis

#API Development

#Strategic Planning

Postman is looking for a Scale Customer Success Manager

Full Time Senior Remote United States Customer Success Project Management Data Analysis API Development Strategic Planning English Equity compensation Medical insurance Remote work Wellness programs

100k - 140k USD per year

We are looking for a Senior Scale Customer Success Manager to join our team in a full-time, remote capacity. Postman is the world's leading collaboration platform for API development, serving over 30 million developers and 500,000 organizations globally. We are on a mission to connect 100 million developers, and we need someone who is passionate about driving engagement at scale to help our users innovate in an API-first world.

Responsibilities

Design and execute scalable success strategies that drive rapid adoption and long-term loyalty across a large, diverse portfolio of customers.
Monitor customer usage data to proactively identify risks and opportunities, ensuring users maximize the value of our platform through both 1:1 and 1:Many engagements.
Partner cross-functionally with our Sales, Renewals, and Product teams to expand use cases, secure contract renewals, and provide critical feedback to reduce customer friction.

Requirements

At least 5 years of experience in Customer Success, ideally within the development tooling or SaaS space.
Strong project management and data analysis capabilities, with a proven ability to manage large volumes of accounts effectively.
Deep understanding of API development and the ability to translate complex technical functionalities into clear business outcomes.
A Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or a related field.
Excellent communication and strategic planning skills, with a history of acting as a dedicated customer advocate.

What we offer

The salary range for this position is $100,000 to $140,000 USD. In addition to our compensation package, we provide the following benefits:

Equity compensation.
Comprehensive medical insurance.
The flexibility of a remote work environment.
Access to wellness programs.

Postman

12 views

1 applied

Company Size

501-1000

Markets

SaaS

Technology

API

Share this job

Copy Permalink

Open roles at Postman

Postman

Enterprise Customer Success Manager

United States

130k - 180k USD

Remote

Full Time

#Project Management

#Customer Success Management

#Strategic Account Planning

#Technical Acumen

Discover similar jobs

Jellyfish

Strategic Account Executive

Remote

Full Time

#Sales

#Enterprise

#B2B Sales

#Pipeline Building

#Product Demonstrations

#Deal Management

#Customer Success

#Sales Forecasting

Quenchwater

Director, Product Development

Remote

Full Time

#Product

#IoT

#Product Management

#Firmware

#Cloud Infrastructure

#Data Analytics

#UX Design

#API Development

#Fleet Management

#Stakeholder Management

#Roadmap Planning

Cordial Experience Inc.

Deliverability Consultant

United States

100k - 120k USD

Remote

Full Time

#Email Marketing

#Consulting

#SaaS

#Email Deliverability

#SMTP

#Onboarding

#Data Analysis

#Google Workspace

#Troubleshooting

#API

#SQL

eClinical Solutions

Director, Biometrics Strategy and Business Development

125k - 150k USD

Remote

Full Time

#Sales

#Life Sciences

#Business Development

#Data Management

#Programming

#Salesforce

#Contract Negotiation

#Strategic Planning

Seranbio

Account Manager, Commercial Manufacturing

Remote

Full Time

#Business Development

#Manufacturing

#Account Management

#Contract Negotiation

#Pipeline Management

#CRM Systems

#Financial Forecasting

#Project Management

#Tech

#SOLID

Miter

Manager, Sales Development

Remote

Full Time

#Sales

#Construction

#Software

#Salesforce

#Outreach

#ZoomInfo

#CRM

#Pipeline Management

#Team Leadership

#Data Analysis

#Process Improvement

House Rx

Senior Product Manager

165k - 200k USD

Remote

Full Time

#Product

#Healthcare

#SQL

#AI

#User Research

#Product Development

#Data Analysis

#Technical Depth

#Stakeholder Management

HealCommunity

Clinic Success Manager

Remote

Contractor

#Project Management

#Healthcare

#Relationship Management

#Communication

#Analytics

Integrichain1

Product Analyst, Agentic AI

Remote

Full Time

#Product

#Technology

#Snowflake

#Claude

#SQL

#Data Analysis

#Engineering

#Quality Assurance

Goodparty

Staff Product Manager

United States

184k - 200k USD

Remote

Full Time

#Product

#Civic Tech

#Product Vision

#Roadmap Planning

#User Research

#AI Tools

#Data Analysis

#Optimization

#Engineering

#Stakeholder Management

Coder

Field Marketing Manager

Remote

Full Time

#Marketing

#Field Marketing

#Event Management

#Account Based Marketing

#Project Management

#Sales

#Campaign Execution

PhillyTechCo

Senior Marketing Project Manager

110k - 130k USD

Remote

Full Time

#Project Management

#Marketing

#Project Planning

#Asana

#Stakeholder Management

#Marketing Automation

#Management

#Event Management

#Team Leadership

Chainalysis

Client Account Director - Public Sector - Intelligence

India

Remote

Full Time

#Sales

#Public Sector

#B2B SaaS Sales

#Account Management

#Sales Forecasting

#Relationship Building

#Strategic Planning

Center for Applied Linguistics

Language Testing Specialist

Remote

Full Time

#Research

#Education

#Writing

#Data Analysis

#Quality Control

#Project Coordination

#Standards Alignment

#Feedback

Revinate

Marketing Coordinator

United Kingdom

Remote

Full Time

#Marketing

#Hospitality

#Marketo

#Salesforce

#WordPress

#Email Marketing

#Content Marketing

#Project Management

#Analytics

#Social Media

Moniepoint

Early Careers Talent Acquisition Specialist

Remote

Full Time

#Talent Acquisition

#Fintech

#Recruiting

#ATS

#Project Management

#Stakeholder Management

#Data Analysis

#Communication

Form3

Business Analyst

Canada

Remote

Full Time

#Product

#Payments

#Fintech

#Business Analysis

#user

#API

#Cloud Technologies

#Stakeholder Management

#Data Analysis

#Requirements Gathering

Strix1

Senior Shopify Project Manager / Project Lead

Remote

Full Time

#Project Management

#Ecommerce

#Digital

#Shopify

#Stakeholder Management

#Risk Management

#Communication

RedDeerGlobalInc

Technical Representative

Remote

Contractor

#Engineering

#IT

#Project Management

#Scrum

#Mentoring

#Collaboration

GROWE

Middle Data Analyst

Remote

Full Time

#Analytics

#Business Intelligence

#SQL

#Tableau

#DBT

#Python

#Git

#Data Analysis

#Dashboard Development

#Metrics

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Project Management Salary Guide

Compensation data for Project Management roles

Project Management Job Market

Hiring trends and demand for Project Management

Project Management Interview Prep

Practice questions for Project Management interviews

Data Analysis Salary Guide

Compensation data for Data Analysis roles

Data Analysis Job Market

Hiring trends and demand for Data Analysis

Data Analysis Interview Prep

Practice questions for Data Analysis interviews

Scale Customer Success Manager at Postman

Responsibilities

Requirements

What we offer

Related Resources