#Marketing
#CRM
#Marketing Automation
#Project Management
#Campaign Management
#Analytical Skills
#Communication Skills
#Writing
#Customer Engagement
#Leadership
Zimperium is a pioneer in the enterprise mobile security space. We are the only company offering a comprehensive mobile threat defense system that delivers real-time, on-device protection against advanced cyberattacks and malware for iOS, Android, and Windows. Our award-winning machine learning engine secures devices against phishing, network, and application-based threats while maintaining a non-intrusive approach to user privacy. We are looking for a Senior Customer Marketing Manager to join our team in a full-time, remote capacity. In this role, you will lead marketing strategies designed to drive customer retention and expansion, working closely with cross-functional partners to deepen customer loyalty and engagement.
Responsibilities
- Design and execute high-impact marketing strategies that improve overall customer satisfaction and long-term retention.
- Manage key customer engagement programs, including customer advisory boards, newsletters, and a newly developed customer awards program.
- Build a strong library of customer advocacy assets, such as testimonials and case studies, while managing our presence on platforms like G2, Gartner Peer Insights, and TrustRadius.
Requirements
To be successful in this role, you should possess the following qualifications:
- A Bachelor’s degree in Marketing, Business Administration, or a related field.
- At least 8 years of professional experience in marketing, specifically within customer marketing, loyalty programs, or engagement initiatives.
- Demonstrated success in leading large-scale projects and executing effective marketing campaigns.
- Strong proficiency in CRM and marketing automation tools, paired with sharp analytical skills for reporting on campaign metrics.
- Exceptional writing and communication skills, with the ability to collaborate effectively across teams and with senior leadership.
- Previous experience in the tech or cybersecurity industry is highly preferred.
- Expertise in project management, with the capability to balance multiple priorities under tight deadlines.
What we offer
We are proud to support a flexible work environment and offer the following benefit:
- Remote work flexibility.
