Account Executive, Upsell at Steer

At Steer, we are dedicated to modernizing the automotive repair industry by providing shop owners with a comprehensive, user-friendly software platform. We started as a simple directory for drivers to find mechanics, but we have evolved into a powerful suite that handles everything from CRM and email automation to reputation management and intelligent scheduling. Following our recent acquisition of AutoOps, we are more committed than ever to helping repair shops streamline their operations and boost profitability so that owners can focus on what they do best.

The role

We are seeking a Senior Account Executive to join our team in a full-time, remote capacity. This is a high-impact, full-cycle sales position where you will take the driver's seat in expanding our footprint within our existing customer base. You will be responsible for identifying new revenue opportunities, conducting proactive outbound outreach, and closing upgrades for our CRM and phone products. We are looking for a seasoned professional who thrives in a fast-paced environment and enjoys building deep, consultative relationships with small business owners.

Core responsibilities

• Take full ownership of the end-to-end sales cycle, from initial discovery and product demonstrations to final negotiations and closing.
• Drive revenue growth by proactively reaching out to our current customers to introduce and sell additional platform features and upgrades.
• Maintain a healthy, well-organized pipeline by keeping accurate records and providing reliable forecasts within our CRM.

Skills and experience

To be successful in this role, you should possess a strong background in sales and a passion for driving growth. We value candidates who bring the following qualifications:

• Proven experience managing full-cycle sales processes, specifically with a focus on account expansion or growth.
• Strong confidence in outbound sales motions, including the ability to generate interest through proactive calling.
• Expertise in discovery, objection handling, negotiation, and closing techniques.
• A track record of consistently meeting or exceeding revenue quotas.
• Familiarity with SaaS platforms, CRM tools, or the automotive repair industry is considered a significant advantage.

Compensation and benefits

The compensation for this position is 120,000 USD, which includes a base salary and commission. We support our team members with a comprehensive benefits package designed to promote well-being and long-term success:

• Fully remote work environment with a provided home office budget.
• Employer-paid medical insurance, plus FSA and HSA options.
• Flexible paid time off and generous maternity and paternity leave.
• Equity compensation and 401k retirement planning.
• A dedicated learning budget to support your professional development.

How to apply

If you are a self-starter who is excited about helping small businesses succeed, we would love to hear from you. Our hiring process includes an initial recruiter screen, followed by interviews with our sales leadership and a problem-solving session with our People team. Please submit your application to be considered for this role, and keep in mind that we value authentic potential over a perfect resume. We encourage you to apply even if you do not meet every single requirement listed.