Senior Marketing Operations Manager at Bringg

We’re Bringg! A delivery management leader, serving 800+ customers globally. Leading enterprise retailers and brands use Bringg to grow their delivery capacity, reduce costs, and improve customer experiences. Every year, we process over 200 million orders through our smart, automated omnichannel platform experience.

The Bringg Marketing team seeks a Senior Marketing Operations Manager to own the MarTech stack, develop and drive processes, analytics, and insights. This role reports directly to the CMO and works across go-to-market teams to ensure we meet our marketing and overall revenue objectives. The ideal candidate has exceptional analytical, communication, and technical skills and should possess a natural curiosity for how the business operates. 

Responsibilities include:
Technology management: 

• Own technology roadmap, build and refine the marketing tech stack and data integrations 
• Capture requirements and onboard new go-to-market tools 
• Partner with Revenue Operations to optimize go-to-market processes, lead routing, data enrichment, and more.
• Oversee bringg.com and zenkraft.com technology integrations
• Research and suggest new tools and solutions to better manage data collection and operations

Operations: 

• Partner cross-functionally with Revenue Operations, Sales and Marketing teams to prioritize technology and reporting needs
• Partner with Marketing team to develop campaign, data and reporting processes
• Train and educate the marketing and sales teams on marketing tools and data 
• Monitor and communicate with sales team to optimize marketing-driven prospecting 
• Create scalable processes, particularly for campaign develop and governance, including SFDC campaign setup, managing UTMs, forms, email templates and data field mappings 

Reporting and analysis: 

• Partner with executives to develop reports / dashboards and analyze findings 
• Leverage Salesforce dashboards to communicate progress against department goals 
• Implement, manage and deliver marketing attribution reporting and insights
• Develop consistent reporting cadences for campaigns and quarterly results 
• Oversee Google Analytics reporting 

Requirements: 

• 8+ years Marketing or Sales Operations experience with at least 5 years managing marketing automation systems 
• Extensive experience overseeing a marketing tech stack, including managing data between tools such as Hubspot, SFDC, Leandata, ABM platforms (6sense, Terminus, etc.), Zoominfo, Google Analytics, and more. 
• In-depth B2B account based marketing platform knowledge
• Experience building actionable insights from multiple data sources 
• Strong communication skills and the ability to effectively manage timelines with stakeholders 
• Desire to seek constant improvements and growth 
• Relevant BA/BS degree 
• Certified in Hubspot or similar marketing automation tool 

Nice to have:

• Previous supply chain or logistics technology experience 
• Experience in a B2B SaaS organization