#Engineering
#Python
#Java
#SQL
#Web
At AQR Capital Management, we operate at the unique intersection of rigorous financial theory and real-world application. Since 1998, we have established ourselves as a leader in alternative strategies and an innovator in traditional portfolio management by looking past market noise to identify the factors that truly drive results. Our culture is defined by a shared spirit of intellectual honesty, academic excellence, and a deep commitment to uncovering the truth behind how financial markets function. We value transparency and collaboration, believing that challenging assumptions and working together is the best path toward meaningful innovation.
About the Role
We are looking for a mid-level Application Support Engineer to join our team on a full-time basis. In this role, you will act as a vital contributor within a dynamic environment, ensuring our users receive top-tier support for our research and portfolio management software. While you will often work independently, success in this position requires a high degree of collaboration and interaction with both our development teams and our end users.
Key Responsibilities
- Provide expert technical support by researching, logging, and resolving complex inquiries while maintaining deep knowledge of our internal applications.
- Diagnose system and resource issues by analyzing stack traces, system logs, and database performance to identify the root cause of service interruptions.
- Serve as a dedicated advocate for our users by communicating effectively with project management, development, and quality assurance teams to improve software releases and support processes.
Requirements
To be successful in this position, you should possess the following qualifications:
- A bachelor’s degree, preferably in software engineering or informatics.
- At least two years of experience providing direct software support within the financial industry.
- Strong technical proficiency in Python, Java, and SQL.
- Proven ability to troubleshoot web-based or client-server applications.
- Experience working in a client-facing support environment.
- The ability to work from our office at least twice per week and participate in rotating off-hours on-call shifts.
Location
This position is based in the United States, with a hybrid work arrangement requiring at least two days per week in our Greenwich, CT office.
Compensation and Benefits
The expected salary range for this position is $100,000 to $120,000. Please note that final compensation may vary based on individual skills, experience, and organizational needs. In addition to the base salary, this role is eligible for an annual discretionary bonus. We also provide a comprehensive benefits package, which includes:
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off.
- Support for a hybrid work schedule.
