#Engineering
#E Commerce
#SaaS
#Python
#Scala
#Ruby on Rails
#JavaScript
#Kubernetes
#Docker
#AWS
#Elasticsearch
#PostgreSQL
#MongoDB
At Emplifi, we are building the leading unified customer engagement platform that helps businesses foster meaningful communities through social-first and digital strategies. Our tools empower over 20,000 global brands, including industry leaders like Ford Motor Company, McDonald’s, and Delta Air Lines, to create connected experiences across marketing, commerce, and care. As a key partner to major networks like Meta, TikTok, and Google, we are dedicated to helping brands deliver empathetic, modern consumer interactions at scale.
The role
We are seeking a Senior Software Engineer to join our user-generated content team within our Commerce group. This is a full-time, hybrid position that offers the flexibility to work from anywhere, though we ideally prefer candidates based in the Eastern Time Zone. In this role, you will report to the Senior Director of Engineering and take a lead role in maintaining and evolving the back-end services that power our platform.
Core responsibilities
- Lead feature projects from conception to completion by collaborating closely with product managers, designers, and fellow engineers to solve complex challenges in the e-commerce space.
- Drive technical excellence by establishing best practices for documentation, automated testing, and secure coding, ensuring our codebase remains clean, scalable, and maintainable.
- Leverage your deep technical expertise to build and improve our back-end APIs and curation platforms while supporting team-wide DevOps initiatives using infrastructure and scripting knowledge.
Skills and experience
To be successful in this role, you should have a strong background in SaaS environments and a passion for building high-performance systems. We are looking for the following qualifications:
- Proven experience leading and owning complex SaaS systems with a primary focus on back-end services.
- Mastery of Python or Scala, along with experience in Ruby on Rails and JavaScript.
- A demonstrated architectural mindset, specifically regarding system performance and scalability.
- Proficiency with modern infrastructure tools including Kubernetes, Docker, and AWS.
- Experience working with data storage solutions such as PostgreSQL, MongoDB, and Elasticsearch.
- Strong communication skills in English, with the ability to translate technical concepts for customer success teams and end users.
Compensation and benefits
We provide a dynamic, fast-paced environment where you can grow your career while working with some of the world's most recognizable brands. Our benefits package includes:
- Hybrid work flexibility and flexible working hours.
- An Employee Assistance Program to support your well-being.
- Unlimited PTO, sick days, and dedicated community days.
- Corporate group insurance coverage after your first three months.
- An open-minded, agile culture that prioritizes professional development.
How to apply
If you are a pragmatic engineer who thrives on solving difficult problems and wants to shape the future of customer engagement, we would love to hear from you. Please submit your application to join our team and help us continue to innovate at scale.
