#Engineering
#E Commerce
#Customer Service
#TypeScript
#Node.Js
#React
#System Design
#Microservices
#Cloud Computing
#Datadog
#Prometheus
#OpenTelemetry
At Gorgias, we believe that conversations are the future of shopping. We are building a unified AI agent that allows brands to sell, support, and re-engage customers throughout their entire journey. Our mission is to transform every interaction into a personal and intelligent relationship. As we lead the shift toward conversational commerce, we are looking for a FullStack Engineer to join our team and help us build the infrastructure that will define the next decade of ecommerce.
Key outcomes
- Architect and evolve our AI agent platform to ensure high availability, resilience, and scalability.
- Design and implement robust observability and monitoring strategies using tools like Datadog and Prometheus to proactively manage system performance.
- Collaborate with cross-functional teams to integrate innovative AI features into our support ecosystem.
- Optimize system performance and resource usage to deliver cost-effective and high-speed solutions.
- Contribute to long-term architectural decisions and mentor other engineers to foster a strong technical culture.
Requirements
- At least 24 months of professional experience in software engineering, with a total of 4 or more years building scalable web applications.
- Deep technical expertise in system design, microservices, and event-driven architectures.
- Proficiency in TypeScript, Node.js, and React.
- Strong background in cloud computing platforms.
- Hands-on experience with logging and monitoring tools such as OpenTelemetry, Datadog, or Prometheus.
- Proven ability to own large-scale projects from initial design through to deployment.
- Fluency in English.
Compensation
We offer a comprehensive benefits package designed to support your well-being and professional growth. This includes:
- Paid time off and vacation leave.
- Medical insurance coverage.
- A dedicated learning budget for your personal and professional development.
- A fully remote work environment.
- Regular company retreats and wellness programs to foster team connection and health.
How to apply
If you are passionate about building the future of conversational commerce and want to work on high-impact systems, we invite you to submit your application. We look forward to reviewing your experience and discussing how you can contribute to our team.
