Product Designer at PicnicHealth

PicnicHealth is simplifying clinical research with AI, making it faster and cheaper to get new treatments to patients. We’re bringing a patient-centered, AI-first approach to a $100b market otherwise dominated by old-school, services-driven incumbents.  We’re creating a streamlined operating system for clinical research, built on top of our AI for medical record data in trials and a personal health assistant that keeps patients engaged (NPS 66). 

Founded in 2014, PicnicHealth has raised over $100 million from investors including YC, Amplify Partners, Felicis Ventures and B Capital Group. Our business running observational studies more than doubled last year and we expect to grow even faster this year.  We've gained real traction in a conservative industry: 12 of the top 20 pharma companies use PicnicHealth, we've got 60+ publications across 40 disease areas, and we just had our first FDA approval that included our data in the submission.

The Opportunity

At PicnicHealth, we are committed to crafting the experiences that make clinical research efficient, effective, and patient-centered. We care deeply about design – both how it works and how it looks. We are looking for a human-centered Product Designer who is passionate about shaping the product strategy and experience in support of our ambitious mission.

In this role, you will drive discovery, research, execution and delivery of a streamlined data capture platform for complex clinical studies, the foundation of PicnicHealth’s mission. Your work will bridge the gap between internal systems and external user experiences, and help connect product and brand expression with strong, opinionated decisions to define and refine our visual product language. As a leader on the design team, you’ll directly influence and shape the design culture at Picnic.  

Your contributions will be key in driving innovation and efficiency in the critical field of clinical research, an ideal position for those who aspire to make a significant impact in both the product and the lives it touches.

What we’re looking for in a product designer:

We’re looking for someone who will

• Translate complex clinical research workflows into intuitive, streamlined, and delightful experiences for internal teams and customers that hold up in real-world scenarios
• Champion user-centered design practices in ambiguous spaces
• Bring clarity to challenges and solutions through strategic reasoning and creative storytelling
• Mentor and guide designers at various levels, elevating team capabilities by setting and maintaining a high quality standard
• Drive projects forward by proactively collaborating with engineering, product, and stakeholders to identify, plan, scope, and execute solutions
• Balance strategic vision with tactical execution to deliver impactful solutions on time

Over the next 12 months you will be focused on:

• Establishing end-to-end system foundations for data capture tools, ensuring they create a cohesive, efficient ecosystem with other tools and surfaces
• Leading creation of high-quality designs, component libraries, and interaction patterns that support brand consistency and integrity in collaboration with other designers on the team
• Exploring how to integrate Picnic AI to maximize trust with and value for customers while navigating the practical challenges of implementing AI 
• Setting the team bar for crossfunctional collaboration and design execution

You’ll be successful if you:

• Have 6+ years of shipping end-to-end product experiences
• Are a strong systems thinker who brings creative solutions to complex problems and can advocate for both user and business needs
• Excel at creating consistent, intuitive interaction patterns that scale across multiple products and establish a cohesive visual language
• Have a bias towards action - we're building the future of observational studies
• Are highly collaborative and thrive when working across disciplines
• Are comfortable with ambiguity and can help define problems as much as solve them
• Are excited and curious about new technology (like applying AI!), people, and PicnicHealth’s mission

Bonus points if you’ve worked in healthcare or other regulated industries, with specialized AI tools or on data-heavy applications. We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.

What is clinical research and why will PicnicHealth win?

Clinical research is the industry responsible for conducting studies to evaluate the effectiveness of drugs and treatments. Better trials lead to faster, more cost-effective drug development, ultimately resulting in more and improved treatments for patients. However, the process remains highly inefficient. Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective

The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software. 

PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:

• PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
• Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home
• We're an integrated solution — virtual site, CRO, and software platform — with AI built in from the ground up, initially focusing on observational research.  

The other perks & benefits you get when you work at PicnicHealth   

We pay competitive salaries. Everyone on the team is an owner: all full time employees get competitive equity.

Target Base Salary Range: $170K - $205K

The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate’s job-related knowledge, skills, and experience.

We’re a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year.  For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.

You also get:

• Comprehensive benefits including above market Health, Dental, Vision
• Family friendly environment 
• Flexible time off
• 401k plan
• Free PicnicHealth account
• Equipment and internet funds for home office set up 
• Wellness Stipend

PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.