Customer Marketing Strategist at WellSaid

At WellSaid, we are leading the way in AI voice technology for professional and enterprise use. By combining advanced AI platforms with carefully sourced voice talent, we create ultra-realistic voices that the world’s most prominent brands rely on to connect with their audiences. We take pride in our commitment to building AI in an ethical and responsible manner, and we are looking for a passionate professional to join us in this mission.

What is this role?

We are seeking a Customer Marketing Strategist to join our team in a full-time, mid-level capacity. This is a hybrid role based in the Seattle area, specifically requiring you to be in our Bellevue office 2-3 days per week. As our inaugural hire in this function, you will take ownership of our customer lifecycle marketing, helping us build processes and foster a vibrant community from the ground up within our B2B SaaS environment.

What will you do?

• Design and execute a comprehensive calendar of webinars and workshops that directly address the needs of our customers.
• Build and manage an active online community, facilitating discussions and driving growth to ensure a positive environment for our users.
• Oversee our presence on review platforms by running campaigns to boost feedback and analyzing data to identify trends that improve the customer experience.

What makes you a great fit?

We are looking for someone who brings a blend of creativity and analytical thinking to the table. You should have 3-5 years of experience in customer marketing or community management, ideally with a background in B2B SaaS. Key requirements include:

• A Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Proven success in managing webinars, workshops, and online communities.
• Strong communication skills and the ability to interpret data to make informed strategic decisions.
• The ability to work independently while managing multiple projects simultaneously.
• You must be a U.S. citizen or permanent resident and be able to pass a pre-employment background check.

What's in it for you?

We offer a competitive salary range of $100,000 - $120,000. Beyond the numbers, we provide a supportive environment focused on your growth and well-being. Our benefits package includes:

• Stock options.
• Comprehensive medical, dental, and vision insurance.
• A matching 401(k) plan.
• Generous paid time off and parental leave.
• A dedicated learning and development stipend.
• A home office budget to ensure you are set up for success.
• The flexibility of a hybrid work schedule.