Advocacy Operations Manager
149k - 288k USD
Hybrid
Full Time
#Marketing
#Design
#Operations
#Program Management
#Organizational Skills
#Collaboration
#Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
At Figma, we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another. Our advocacy team is at the core of the Figma Community—online, IRL, and in various forms of content. This person will play a key role in helping this global team operationalize and execute more efficiently. You’ll collaborate closely with a wide range of teams that advocacy partners with—from sales, customer experience, and product marketing, to events, growth and of course our product teams. If you're an experienced Program Manager who thrives on making an impact by helping teams work more efficiently and removing obstacles, so they can do their best work, then we'd love to hear from you!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
- New project intake and review/triage process: Develop and manage a global process for intake, evaluation, and approval of new projects to ensure alignment with strategic goals
- Project tracking and visibility: Maintain a comprehensive dashboard to transparently track completed and ongoing advocacy initiatives, fostering accountability and clear communication across the organization
- Capacity management: Assist regional managers in tracking individual team member workloads, ensuring balanced capacity, and effective resource allocation
- Reporting, storytelling & impact: Tell compelling stories around advocacy-driven project outcomes, including cross-functional collaborations, champion programs, and direct product influence to the greater organization
- Cross-functional coordination: Serve as the key liaison between Advocacy and internal teams (Product Marketing, Sales Ops, Customer Experience, Growth, Product teams), proactively managing dependencies and clearing pathways for successful advocacy execution
We'd love to hear from you if you have:
- 5+ years in program management or operations (within marketing or design teams)
- Exceptional organizational skills, with a talent for streamlining processes and enhancing team productivity
- Strong analytical abilities, adept at translating data into actionable insights and storytelling
- Outstanding collaboration skills, capable of navigating complex organizational dynamics and fostering cross-functional partnerships
- Familiarity with Figma tools would be a great addition
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
