UX/Product Researcher
Remote
Contractor
#UX Research
#Product Research
#Design
#Research
#Qualitative Research
#Ops
#user
#Coaching
#Communication Skills
We are Bounce, a global luggage storage marketplace that is changing how people travel. With a network of over 32,000 partners across 100 countries, we help more than 2 million active customers explore cities without the burden of their belongings. We are currently the fastest-growing travel company in the USA according to the 2024 Inc5000 list, and we are supported by top investors like Andreessen Horowitz and General Catalyst. We are looking for a Senior UX/Product Researcher to join us on a 6-month contract basis. This is a remote position, and we are seeking someone who can help us refine our research practices while working in a fast-paced, collaborative environment.
Responsibilities
- Collaborate with our Product, Design, and Growth teams to guide strategic initiatives using clear user insights.
- Design and conduct qualitative and mixed-methods research to address key product questions.
- Mentor our design team on research best practices to foster a culture of scalable and impactful user discovery.
Requirements
- At least 6 years of professional experience in UX or product research, preferably within a B2C or marketplace setting.
- Exceptional communication skills, with a proven ability to translate complex insights into actionable business decisions.
- A track record of coaching or mentoring cross-functional partners.
- A pragmatic approach to problem-solving and the ability to thrive in a high-speed, evolving environment.
- Strong organizational skills and the ability to manage research projects from start to finish.
- Comfort with ambiguity and the ability to adapt to changing project scopes.
What we offer
We provide the flexibility of remote work, allowing you to contribute to our mission from anywhere. You will have the opportunity to make a significant impact at a rapidly scaling company that is shaping the future of travel.
