TikTok Shop Manager at Trafilea

At Trafilea, we serve as a consumer tech platform dedicated to transformative brand growth. We are currently building an AI-powered growth engine that supports the next generation of consumer brands. With over $1 billion in cumulative revenue and a community of 12 million customers, our team of 500 professionals across 19 countries combines operational excellence with advanced growth marketing. We own and operate our own digitally native brands, which are featured in major retailers like Walmart, Nordstrom, and Amazon, and we maintain a robust global direct-to-consumer presence.

About the Role

We are searching for a Senior TikTok Shop Manager to join our team on a full-time basis. In this role, you will take full ownership of our TikTok Shop in the US, treating it as a primary revenue channel rather than just a social media calendar. You will be responsible for the entire commercial engine, including managing GMV, margins, affiliate partnerships, live shopping events, and ad performance to build a scalable playbook for our future growth.

Key Responsibilities

• Drive end-to-end performance for our TikTok Shop by focusing on key metrics such as GMV, average order value, conversion rates, and return-rate optimization.
• Develop and scale a robust creator and affiliate engine, which involves recruiting talent, managing commission structures, coordinating product seeding, and overseeing performance collaborations.
• Execute a consistent strategy for live shopping and shoppable videos by optimizing host performance, product demos, and selling mechanics to maximize engagement and sales.

Requirements

• Possess 4 to 8 years of professional experience within social commerce, marketplaces, or affiliate marketing.
• Demonstrate at least 1.5 to 2.5 years of hands-on experience managing a TikTok Shop, specifically within the US market.
• Show a proven track record of managing a P&L, with a deep understanding of how to balance ad spend, referral fees, and commissions to maintain profitability.
• Maintain operational proficiency in the TikTok Shop Seller Center, including catalog management and fulfillment compliance.
• Utilize analytical tools such as Kalodata, FastMoss, EchoTik, or Looker to derive actionable insights from data.
• Communicate effectively in English, with additional fluency in Spanish or Portuguese considered a significant advantage.

Location

This is a 100% remote position, allowing you to work from anywhere.

Compensation and Benefits

We offer a competitive compensation package and a supportive environment designed to help you succeed. Our benefits include:

• The flexibility of remote work.
• Generous paid time off.