Sr Manager, Account Management at FORWARD

We are looking for a dedicated Sr Manager, Account Management to join our team in a full-time, remote capacity within the United States. At FORWARD, we specialize in helping public sector organizations administer assistance programs at scale. As a key member of our Growth leadership team, you will play a vital role in expanding our impact by identifying new opportunities, nurturing existing client relationships, and serving as a trusted advisor to our partners. This position is perfect for a leader who is passionate about public sector innovation and eager to guide a high-performing team toward ambitious goals.

Key outcomes

• Identify and track new business opportunities within the California public sector by building strong relationships with key stakeholders and department staff.
• Manage the full lifecycle of opportunities, from initial prospecting and qualification to contract negotiation and closing.
• Mentor, train, and provide feedback to a diverse team to ensure collaborative success and professional development.
• Oversee the creation of high-quality pitch decks and proposals, acting as a subject matter expert for your team.
• Maintain deep connections with current customers to identify expansion opportunities and pilot programs, ensuring a smooth transition to our Operations team.
• Provide regular reporting to senior leadership regarding performance metrics, goal attainment, and strategic insights.
• Coordinate team logistics for conferences, site visits, and networking events to maintain a strong presence in the field.

Requirements

• Proven experience in Account Management, Business Development, and Sales.
• Strong background in Team Leadership and mentoring others to achieve collective targets.
• Expertise in Contract Negotiation, Proposal Writing, and Stakeholder Management.
• Proficiency in using CRM tools to track leads and manage prospect information.
• Professional fluency in English.
• Ability to operate effectively in a remote work environment while supporting team activities across California.

Compensation

We are pleased to offer a remote work environment that provides flexibility and supports a healthy work-life balance for all our team members.

How to apply

If you are ready to help us grow our mission and support public sector programs, we invite you to submit your application. We look forward to reviewing your experience and discussing how your leadership skills can contribute to the continued success of FORWARD.