Social Media Manager at Bitfinex

The Original Bitcoin Exchange

Inspired by Bitcoin's vision of financial freedom, we are committed to empowering individuals to transact and connect seamlessly across the globe. From the early days of the Bitcoin revolution, our mission has been to champion freedom through innovative, reliable, and accessible technology—ensuring that everyone, everywhere, has the tools to participate in a truly open and borderless world.

We are driven by a relentless pursuit of innovation and financial empowerment. By prioritizing education and delivering a cutting-edge platform, we enable users to seamlessly buy, hold, and trade digital assets with confidence. As the digital asset landscape rapidly evolves, we stay ahead—offering state-of-the-art trading services that empower both individuals and global liquidity providers. Our forward-thinking, agile approach ensures that financial freedom is not just a vision, but a reality for all.

Our team, composed of visionary individuals with practical expertise, focuses on crafting solutions to the market's toughest challenges. Despite our global presence and impact, we maintain a small, technology-focused core, fostering a culture of collaboration and innovation.

We value integrity and autonomy, empowering our team to contribute from concept to launch. Driven by a passion for lifelong learning and a commitment to advancing freedom, we prioritize high-caliber products and services, with a proven track record of innovation that draws on the dexterity of our teams.

Why Join Us?

Innovation

At Bitfinex, we merge technology and skill to create an environment where your involvement isn’t just appreciated—it’s pioneering the future and pushing boundaries in finance. Our culture values bold creativity, a passion for technology, and a deep belief in Financial Freedom.

Flexibility & Global Reach

We believe in trust, autonomy, and results—our team operates remotely, ensuring you work from anywhere while collaborating with some of the best talents across the world. We thrive on innovation, autonomy, and breaking new ground.

Fast-Paced & Impactful

Much like the crypto industry itself, our projects move fast, break new ground, and make an impact. Your contributions reach our global audience, shaping the narrative of a decentralized future.

A Team that Thrives on Collaboration

We blend seasoned experts with fresh creative minds, ensuring constant innovation, mentorship, and a dynamic work environment that keeps you at the forefront of achieving your goals. We see integrity and standing up for what is right as the most important qualities.

Grow with the Best

At Bitfinex, we’re committed to continuous learning—whether through technological advancements, creative workshops, or mentorship from leading professionals in the industry.

If you’re excited about partaking in shaping the narrative of decentralized finance, you’ll feel right at home

We’re looking for: Social Media Manager

The Role:

The social media manager will be responsible for planning, coordinating, and implementing social media campaigns and community growth strategies for Bitfinex. We are looking for an experienced social media manager who understands our company, as well as trading and financial and crypto markets, and can speak in the language of professional and institutional investors. The successful candidate will be able to bring our values and campaigns to life across our social media channels.

You will develop and execute a social media strategy for Bitfinex that develops our presence and identity with the aim of bringing higher levels of engagement and trust among our customers and followers.

We are the Original Bitcoin Exchange, with a deep belief in the financial freedom provided by Bitcoin, and the time-tested, battle-hardened technology that underpins it. As one of the oldest exchanges,, we are the home to some of the largest institutional and professional investors in the market, who trust our resilience, our infrastructure and the integrity of our markets. We are not a platform primarily focused on retail, though all customers are welcome, however our customers are here because they value our longevity and professionalism.

The social media manager will develop campaigns that speak to this audience, engages them in the issues that matter to them and can highlight who and what Bitfinex is, showcasing our campaigns and supporting all the initiatives of the Bitfinex marketing team.

You will monitor and regularly present project updates and reports to the senior team and the wider marketing team, and will be assessed on your ability to increase engagement and growth across all our social media platforms

You will be expected to regularly review the efficiency of campaigns and discover new ways to optimise their growth. You will also be expected to understand the latest trends within the market. 

Your Day-to-Day:

• Develop and implement social strategies that drive community engagement and increase Bitfinex brand awareness and user acquisition.

• Conceptualize, categorize, visualize, edit and execute every piece of social content that goes out.

• Create and manage social distribution plans and schedules that align with wider marketing and business efforts.

• Define and track key performance indicators and use these to report on your strategies and campaigns to the rest of the team and management on a weekly basis.

• Put our community first, always. Make a positive impact in the hearts of our direct supporters and the larger community. 

• Create synergies with the PR team to initiate joint projects which feature a high integration of social.

• Network with industry professionals and influencers through social media outreach and leverage these relationships to benefit our PR and marketing efforts.

• Work with our product team to surface valuable customer feedback which can inform new product developments.

• Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches.

What You Bring to the Table:

• 3-5 years of work experience in social media management and/or strategy in technology, finance or media.

• Demonstrated self-starter, with the ability to work in a team environment with minimal oversight.

• Strong English communication skills, both written and verbal (only applications in English will be accepted).

• Experience prioritising tasks, managing deadlines, adapting with changing priorities, and balancing short-term needs with long-term strategic initiatives.

• Proven ability to work in multidisciplinary teams with copywriters, designers, customer support, product managers, etc.

• Ability to deal with negative sentiment diplomatically, and convert detractors to supporters.

• Ability to use data to communicate and report how social goals, strategy and results, relate to wider business aims.

• Ability to work with visuals, simple gifs, PS assets, videos, etc.

What We Offer:

• Flexible Work & Remote-Friendly Culture

• Mentorship & Growth

• Competitive Pay

• Career Development Opportunities

• Supportive Team Environment

• Learning & Knowledge Sharing

• Team-Building Activities

• Social activities (online & in-person)

• A collaborative environment where your creativity will have a direct impact on the brand’s narrative

Ready to join us in bringing Financial Freedom to all?

If you’re a visionary who thrives at the intersection of technology, knowledge and innovation, we want to hear from you!

Data & Security Disclaimer:

As part of the hiring process at Bitfinex, we collect personal data such as your name, contact details, location, job preferences, education and employment history, and other information you voluntarily provide. This data is used solely for recruitment purposes, processed in line with global data protection laws (including GDPR and CCPA), and retained only as long as necessary.

All assessments and hiring-related tasks are shared exclusively via official Bitfinex emails (e.g. [email protected]). Please verify the source before engaging with any requests. Bitfinex does not send sensitive tasks or links through unofficial channels.

You have the right to access, correct, delete your data, or withdraw consent where applicable. For questions or to exercise your rights, contact us through [email protected].

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Equal Opportunity Statement:

Bitfinex is an equal opportunity employer. We do not discriminate based on race, religion, gender, age, disability, sexual orientation, gender identity, or any other protected status. This commitment applies across all stages of employment.