OpenFarmInc
Social Media Community Manager
Hybrid
Full Time
#Marketing
#Digital Marketing
#Social Media
#Social Media Management
#Engagement
#Content Creation
#Analytics
#Microsoft Office
#Dash
#Customer Care
#Communication
#Collaboration
OpenFarmInc is looking for a Social Media Community Manager
Full TimeMid-LevelHybridCanadaMarketingDigital MarketingSocial MediaSocial Media ManagementEngagementContent CreationAnalyticsMicrosoft OfficeDashCustomer CareCommunicationCollaborationEnglish401kPaid time offMedical insurance
Open Farm is a rapidly expanding CPG company founded in 2014 that is revolutionizing pet nutrition through ethically sourced, premium ingredients. With over 6,000 retail partners and a mission to do good for animals and the planet, we are looking for a creative and social-savvy Social Media Community Manager to join our digital marketing team in a hybrid capacity.
Responsibilities
- Act as the primary voice of our brand, ensuring our unique personality shines through in every interaction across all social platforms.
- Develop and execute engagement strategies that align with our brand goals and mission.
- Manage community interactions by responding promptly to customer inquiries and comments while actively engaging with influencer content.
- Identify opportunities to insert our brand into cultural conversations and viral trends to expand our reach.
- Collaborate with our creative, sales, and digital teams to produce high-quality, community-focused content.
- Track and report on key performance indicators, using data to identify trends and refine our overall content strategy.
- Conduct quarterly competitive assessments and sentiment analysis to provide actionable insights for our customer experience and growth teams.
Must-haves
- A degree in Marketing, Journalism, or a related field.
- 2 to 3 years of professional experience in social media management, customer care, or digital marketing.
- Proven success in building and managing engaged online communities.
- Expertise in managing major social platforms like Instagram, TikTok, Facebook, Twitter, and YouTube.
- Proficiency with social media analytics and management tools such as Dash Hudson.
- Strong command of Microsoft Office, including Excel, Word, and PowerPoint.
- Excellent written and verbal communication skills with a self-starting, optimistic attitude.
Nice-to-haves
- A genuine passion for pets and animal welfare.
- Experience working with a furry companion of your own.
Benefits
- Comprehensive medical insurance coverage.
- Competitive 401k and RRSP plans with company matching.
- Generous paid time off, including company-wide wellness days and personal days.
- Dedicated volunteer days to support your community.
- Discounts on our premium pet food products.
- A pet-friendly hybrid work environment where your furry friends are always welcome.
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