Senior Marketing Operations Manager at D2L

At D2L, we are modernizing education and shaping the future of work. As the landscape of teaching and learning undergoes its most significant transformation in history, we are at the heart of that shift. Our mission is to disrupt how the world learns by providing a next-generation platform that is smart, flexible, and easy to use. For 25 years, we have remained dedicated to improving human potential globally, and we are looking for passionate individuals to join us in this journey. A member of our Talent Acquisition team reviews every single application, and we are excited to see what you can bring to our team.

About the Role

We are seeking a Senior Marketing Operations Manager to join us in a full-time, hybrid capacity. This is a senior-level role where you will act as a key contributor, working closely with cross-functional teams to build and refine the processes that support our marketing organization. You will play a vital role in managing our marketing technology stack and ensuring our data-driven strategies effectively support our business growth.

Key Responsibilities

• Manage and optimize our marketing technology stack, including CRM systems and marketing automation platforms, to ensure seamless integration and data accuracy.
• Design and implement automated marketing workflows that nurture leads, engage our customers, and drive meaningful conversions.
• Develop comprehensive documentation, roadmaps, and process blueprints to guide our marketing operations and enhance overall team efficiency.

Requirements

We are looking for a candidate who brings a wealth of experience and a collaborative mindset to our team. Key qualifications include:

• At least 7 years of experience in marketing operations or marketing automation, with a history of taking on progressively more responsibility.
• Proven ability to manage complex technology projects and maintain productive relationships with vendors and agencies.
• Strong technical proficiency with CRM systems, marketing automation tools, and data analytics platforms.
• A deep understanding of data privacy regulations, such as GDPR and CCPA, and how they apply to marketing activities.
• Excellent communication skills with the ability to distill complex ideas into clear narratives for diverse stakeholders.
• Experience in troubleshooting technical issues related to campaign tracking, list segmentation, and HTML templates.

Location

This position is based in Canada and operates in a hybrid work environment.

Compensation and Benefits

The base salary range for this position is $60,000 to $72,000 CAD. We are committed to supporting your professional and personal growth through a variety of perks, including:

• Flexible hours to help you balance your professional and personal life.
• A dedicated learning budget to support your ongoing development.
• Tuition reimbursement options for continuing education.
• Comprehensive wellness programs to support your overall health.
• A hybrid work model that offers both flexibility and connection.