I
Influ2
Senior Customer Marketing Manager
Remote
Full Time
#Growth
#Marketing
#Customer Advocacy
#Content Creation
#Retention
#Interpersonal Communication
#Analytical Mindset
#Creative Thinking
Influ2 is looking for a Senior Customer Marketing Manager
Full TimeSeniorRemoteGrowthMarketingCustomer AdvocacyContent CreationRetentionInterpersonal CommunicationAnalytical MindsetCreative ThinkingEnglishRemote workMedical insuranceDental insuranceVision insurance
Influ2 is the only platform that lets you deliver ads to specific people and track their engagement by name. We've transformed how businesses approach B2B advertising. Now, marketing teams can create a journey for each decision-maker at targeted accounts, and salespeople know precisely whom to call and what to say. This makes closing deals a lot easier.
Over 100 enterprises and mid-market companies worldwide, including industry leaders such as Capgemini, AppsFlyer, and Hexaware, love our technology. We hope you will love it too.
Who we are looking for:
We are seeking a strategic Senior Customer Marketing Manager who will cultivate customer loyalty and advocacy. If you love building strong customer relationships, understand their needs, and use creative marketing approaches to drive success, we want to hear from you.
A degree in marketing, business, or a related field is preferred but optional; what matters most is your proven track record and passion for customer-focused marketing.
What you'll do:
As a Senior Customer Marketing Manager, you will play a pivotal role in developing and executing customer-centric marketing strategies. Your responsibilities will include:
- Customer advocacy: Cultivate relationships with customers, transforming them into advocates. Develop and implement programs that showcase customer success. Collaborate closely with the CS team to improve the customer experience.
- Content creation: Collaborate with the content team to create compelling marketing materials that resonate with our target audience. This may include customer success stories, blog posts, webinars, and other content aimed at showcasing the value of Influ2.
- Retention and upsell campaigns: Work closely with customer success, sales, and product teams to develop campaigns aimed at retaining existing customers and driving upsell opportunities.
- Event participation: Work closely with customers to ensure their voices are heard at industry and private events, as well as webinars. Maximize our presence and engage with customers in meaningful ways.
Your experience:
- 5+ years of experience in B2B Customer Marketing for the software industry.
- Proven success in developing and implementing customer advocacy programs.
- Experience collaborating with cross-functional teams, including customer success, sales, and product.
Your skills:
- Strong interpersonal and communication skills, with the ability to build rapport with customers.
- Analytical mindset: ability to leverage data and metrics to inform decision-making.
- Creative thinking: the ability to develop innovative and impactful marketing campaigns.
- Results-driven: focused on achieving measurable outcomes and contributing to overall business goals.
At Influ2, we highly appreciate a wide range of experiences and backgrounds. So, even if your history doesn't perfectly match our list, we would still be delighted to receive your application and learn more about you!
What's in it for you?
- Join a collaborative and innovative team with a flat organizational structure.
- Gain exposure to leading companies in various industries and actively contribute to their success.
- Remote work flexibility with no fixed working hours; work where and when it suits you.
- Unlimited Paid Time Off (PTO) policy to ensure a healthy work-life balance.
- Excellent Insurance Plan, which includes Medical, Dental, and Vision.
About Influ2
We're convinced that the diverse ideas and experiences every Influ2encer brings are the key to our success. To make sure our culture and products reflect this blend of viewpoints and backgrounds, there's no room for discrimination here. Our approach to hiring, training, promoting, and compensating individuals is grounded in merit and competence.
We're committed to offering equal employment opportunities to all qualified individuals, no matter their race, age, religion, where they come from, gender identity or expression, sexual orientation, marital status, physical or mental disability, military or veteran status, or any other characteristic protected by law. Everyone at Influ2 plays a part in keeping our workplace welcoming and free from discrimination and harassment.
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Influ2
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