RevOps Manager
On-site
Full Time
#Marketing
#Sales
#Technology
#Salesforce
#HubSpot
#Outreach
#Zendesk
#Data Analysis
Who is Litmus
Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.
Why join the Litmus team
You want to be a part of something great
We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform.
You want to define and shape the future
At Litmus you’ll have the opportunity to influence and enable Industrial Internet of Things, the next wave of technology essential for global digitization. We’re leading the industry in machine data analytics and edge computing to feed machine learning, artificial intelligence and other applications that rapidly change the way companies operate.
You want to build and shape your career
Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent and expertise and add to it by collaborating with and learning from the brightest people in the industry.
We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams and goals with us.
We are seeking an experienced RevOps Manager to join our fast-growing sales organization. This role will be responsible for overseeing and optimizing the operational systems, processes, and technologies that drive revenue growth across the organization. The ideal candidate will have a strong background in enterprise-level sales operations, experience with Salesforce, HubSpot, Outreach, Zendesk, Google Analytics and more, and a proven ability to align business strategy with operational execution.
Key Responsibilities:
- Sales and Revenue Process Optimization
- Collaborate with sales, marketing, partner and customer success teams to streamline and optimize end-to-end revenue processes, from lead generation to customer retention.
- Identify opportunities for process improvements and implement solutions to enhance productivity, scalability, and reporting accuracy.
- CRM Management (Salesforce & HubSpot):
- Own the administration and configuration of Salesforce and HubSpot, ensuring both platforms are aligned with the company’s revenue strategy and business needs.
- Implement and maintain data governance and integrity protocols within Salesforce and HubSpot to ensure accurate forecasting, pipeline management, and reporting.
- Oversee customizations, integrations, and workflows to improve CRM efficiency and adoption across the business.
- Revenue Technology Stack Management (Outreach, Zendesk):
- Manage and optimize outreach automation via Outreach to enhance sales team productivity, improving cadence, sequences, and overall engagement.
- Work closely with the customer success team to integrate and optimize Zendesk for seamless customer support workflows, ensuring customer feedback loops are efficient and impactful.
- Identify and lead technology stack integrations to ensure seamless data flow between tools and enhance cross-departmental visibility.
- Data Analytics & Reporting:
- Develop and maintain dashboards, reports, and KPIs that provide actionable insights into revenue performance, sales productivity, customer success, and marketing effectiveness.
- Drive data-driven decision-making by providing leadership with clear and actionable insights on pipeline health, conversion rates, customer churn, and revenue attribution.
- Revenue Forecasting & Planning:
- Partner with sales leadership to build accurate, data-driven revenue forecasts, tracking progress against targets, and identifying potential risks and opportunities.
- Implement scalable models to support long-term forecasting across the enterprise.
- Cross-Functional Collaboration:
- Work closely with Sales, Marketing, Customer Success, and IT teams to ensure the revenue operations strategy aligns with overall business goals and objectives.
- Work closely with Sales, Marketing, Partnership teams to drive an ABM approach, while working with sales to maintain and support their target account lists and our ICP.
- Provide operational support during quarterly business reviews (QBRS), annual planning, and other strategic sessions.
- System & Process Documentation:
- Maintain comprehensive documentation of processes, tools, and best practices across the revenue team to ensure continuity, ease of training, and adherence to compliance standards.
- Training & Enablement:
- Provide training and support to sales, marketing, and customer success teams on revenue operations tools, CRM best practices, and data management processes.
- Continuously evaluate system usage and adoption, implementing necessary improvements and driving user engagement.
Qualifications:
- Experience:
- 6-10 years of experience in Revenue Operations, Sales Operations, or a similar role with exposure to enterprise software environments.
- Proven expertise in Salesforce administration and optimization for enterprise-scale sales teams.
- Experience with HubSpot, Outreach, and Zendesk to manage cross-functional operations, automation, and reporting.
- Skills:
- Strong proficiency in Salesforce (customization, reporting, workflow automation) and HubSpot (CRM, reporting, lead management).
- Hands-on experience with Outreach for sales engagement and automation processes.
- Knowledge of Zendesk for customer service operations, including reporting, ticket management, and cross-functional integration.
- Proficient in data analysis, financial modeling, and forecasting techniques.
- Advanced Excel skills (pivot tables, VLOOKUP, formulas, etc.) and experience with BI tools.
- Business Acumen:
- Strong understanding of Enterprise software sales cycles, customer lifecycle, and revenue models.
- Ability to think strategically and implement scalable processes that drive revenue growth.
- Communication Skills:
- Excellent interpersonal and communication skills with the ability to present complex data and concepts to both technical and non-technical stakeholders.
- Strong problem-solving skills with a proactive, solution-oriented mindset.
- Project Management:
- Ability to manage multiple projects simultaneously with a focus on delivering results within deadlines.
- Strong organizational skills and attention to detail.
- Certifications: Salesforce Administrator or Developer certifications, HubSpot certifications, Outreach certifications.
- Experience: Experience working with fast growing enterprise sales teams in a RevOps capacity.
Find us at www.litmus.io
