Retention Marketing Associate at Ten Thousand

At Ten Thousand, we are dedicated to crafting high-performance gear worthy of the world’s most elite athletes. We achieve this by collaborating with record-holding endurance runners and hybrid athletes to rigorously test and refine our products. Our mission extends beyond our gear, as we strive to build a globally celebrated training brand supported by leading consumer venture capitalists and e-commerce experts. We are currently looking for a Retention Marketing Associate to join our team in the United States. This full-time, hybrid role is perfect for someone who is passionate about lifecycle marketing and eager to help us scale our impact.

Key outcomes

• Oversee our lifecycle marketing channels, including email, SMS, and loyalty programs.
• Design and implement advanced automations, behavior-based triggers, and personalized segmentation strategies.
• Manage the full lifecycle of marketing campaigns, ranging from creative briefing and quality assurance to final deployment.
• Drive subscriber growth and retention through targeted lead generation and behavioral analysis.
• Execute an A/B testing roadmap to optimize revenue, customer engagement, and repeat purchase behavior.
• Analyze channel performance and provide actionable recommendations to improve our metrics.
• Maintain high standards for campaign deliverability and data hygiene.
• Partner with our internal creative and development teams to refine our marketing technology stack and creative feedback loops.

Requirements

• One to two years of professional experience, ideally within an email marketing program for an e-commerce or retail brand.
• Strong proficiency in Microsoft Excel.
• Working knowledge of Google Analytics.
• Proven experience utilizing major ESP and CRM platforms.
• A Bachelor’s degree or equivalent professional experience.
• Excellent communication skills and the ability to collaborate effectively across departments.
• A detail-oriented and action-focused mindset with a talent for staying organized in a fast-paced environment.

Preferred qualifications

• Practical experience with HTML and CSS.
• Familiarity with our specific technology stack, which includes Klaviyo, Shopify, Attentive, and Yotpo.

Compensation

The salary for this position ranges from $50,000 to $60,000. In addition to base pay, we offer a variety of benefits to support our team members, including:

• A hybrid work environment.
• Comprehensive dental insurance.
• Commuter benefits.

How to apply

If you are ready to contribute to a growing brand and possess the skills we are looking for, we invite you to submit your application to join our team. We look forward to reviewing your background and discussing how you can help us reach our next milestones.