Retention Marketing Associate at Ten Thousand

At Ten Thousand, we believe that the path to greatness is paved by working alongside the best. We are on a mission to build training gear that performs at the highest levels, which is why we collaborate with elite athletes-from record-holding endurance runners to hybrid competitors-to test and refine every piece of equipment we make. Our ambition is to become the next globally celebrated training brand, and we are backed by leading consumer venture capitalists and e-commerce experts who share our vision. We are looking for someone who is just as passionate and driven as the athletes we serve to help us grow our community and reach new heights.

The opportunity

We are seeking a Retention Marketing Associate to join our marketing team and help us scale our efforts across email, SMS, and loyalty programs. In this role, you will be the engine behind our lifecycle marketing, taking ownership of campaigns from the initial brief all the way through to deployment and performance analysis. You will play a vital role in shaping how our customers experience our brand, ensuring that every touchpoint is personalized, engaging, and effective at driving long-term loyalty.

A day in the life

• You will manage the end-to-end delivery of our lifecycle marketing campaigns, coordinating with our creative team to build briefs, review assets, and ensure everything is perfectly executed before it reaches our community.
• You will dive into data to monitor campaign performance, conducting deep-dive analyses to identify new opportunities for growth and optimizing our workflows through rigorous A/B testing.
• You will collaborate across departments, working closely with our development team to refine our marketing technology stack and ensuring our CRM and e-commerce integrations are running smoothly.

Who you are

You are an organized, detail-oriented professional who thrives in a fast-paced environment. You communicate clearly across teams and feel comfortable both leading initiatives and supporting the broader group. Your background should include:

• One to two years of experience in an email marketing role, ideally within the retail or e-commerce space.
• A solid grasp of Microsoft Excel and Google Analytics to track and report on your success.
• Familiarity with major ESP and CRM tools, as well as a Bachelor’s degree or equivalent work experience.
• Fluency in English.
• Bonus points if you have experience with HTML/CSS or our specific tech stack, which includes Klaviyo, Shopify, Attentive, and Yotpo.

Why you'll love it here

We offer a salary range of $50,000 to $60,000 and a culture that supports your well-being both inside and outside the office. You will enjoy a hybrid work environment, comprehensive dental insurance with generous employer contributions, and commuter benefits to make your travel easier. Beyond the essentials, we provide unlimited PTO, complimentary training gear to keep you moving, a heavily discounted membership to LifeTime Gym, and free coffee and snacks to keep you fueled throughout the day.