Retention Director, Marketing
100k - 150k USD
On-site
Full Time
#Marketing
#Email Marketing
#Data Analysis
#Klaviyo
#Customer Segmentation
At 1906, we are pioneers in the cannabis health and wellness sector. We are dedicated to crafting innovative, fast-acting edibles that merge the benefits of cannabis with plant medicine. Our mission is to make these products safe, effective, and accessible, helping people integrate cannabis into their daily wellness routines. We are a forward-thinking, collaborative team that values innovation and community, and we are currently looking for a Retention Director to help us revolutionize the industry.
Key outcomes
- Lead our retention strategy by managing key platforms including Klaviyo, Skio, and Okendo to optimize customer engagement.
- Design and implement sophisticated audience segmentation and automation flows to personalize the customer journey across email, SMS, and loyalty channels.
- Drive revenue growth and increase customer lifetime value through rigorous data analysis, continuous A/B testing, and strategic product recommendations.
- Develop compelling content and storytelling that fosters emotional connections with our community and builds long-term brand loyalty.
- Collaborate with our executive leadership and e-commerce teams to align retention efforts with broader business objectives.
- Oversee resource planning and budget allocation to ensure a high return on investment for all retention initiatives.
- Maintain strict compliance with federal and state regulations, including TCPA and CTIA guidelines, for all SMS marketing activities.
Requirements
- At least 5 years of professional experience in retention marketing, specifically with a track record of scaling email and loyalty programs.
- Hands-on technical proficiency with marketing tools such as Klaviyo, Skio, and Okendo.
- A deep, data-driven mindset with the ability to translate analytics into actionable growth strategies.
- Proven success in developing multi-channel automation flows that enhance the customer lifecycle.
- Strong communication skills and a passion for creative storytelling within the wellness industry.
- Fluency in English.
Compensation
The base salary for this position ranges from $100,000 to $150,000, depending on your experience. In addition to the base pay, we offer a bonus structure tied to both individual and company performance. Our benefits package includes:
- Comprehensive medical insurance, with 100% of the employee premium covered by the company.
- Dental and vision insurance.
- A 401(k) plan with an employer match.
- Unlimited vacation time.
How to apply
If you are ready to lead our retention efforts and help us shape the future of 1906, we invite you to submit your application. We are excited to review your background and discuss how you can contribute to our mission of redefining the cannabis narrative.
