Production Coordinator at Felix

We are Felix, Canada’s first end-to-end platform for on-demand treatment of everyday health concerns. Since our founding in 2019, we have built digital-first solutions that cover sexual health, weight loss, testing and diagnostics, and more-delivering assessments, prescriptions, discreet shipping, and ongoing support entirely online. Our platform has achieved twenty-four consecutive quarters of revenue and profit growth, and more than one million Canadians now rely on Felix for their routine healthcare needs.

We are currently looking to add a Production Coordinator to our creative team. In this remote, full-time role based in Canada, you will report to the Associate Creative Director and work closely with strategists, designers, video editors, and content creators to turn concepts into polished performance assets. The position calls for someone who can manage a high volume of creative work, keep every project on schedule, and maintain rigorous standards for quality, compliance, and brand consistency.

Key outcomes

• Build and maintain a vetted roster of creators, actors, photographers, videographers, and production assistants, complete with rate cards, availability, and areas of specialty.
• Develop weekly project plans and daily schedules that guide every creative deliverable from initial concept through final launch.
• Negotiate rates, prepare statements of work, and track purchase orders and invoices to keep all productions within approved budgets.
• Source locations, props, and wardrobe as needed, and oversee production days when required.
• Convert creative briefs into detailed shot lists, call sheets, timelines, and deliverable checklists.
• Brief and coordinate content creators, actors, photographers, videographers, editors, and designers while sustaining productive working relationships.
• Conduct post-shoot feedback sessions to identify improvements and ensure consistency across all assets.
• Secure usage rights, model releases, and compliance documentation before any production begins.
• Confirm that final deliverables meet the brief, follow brand guidelines, satisfy ad-platform specifications, and adhere to regulatory requirements.
• Perform first-level quality control, flag pacing or visual issues, and coordinate rapid revisions with editors and creators.

Requirements

• Three to five years of experience in creative project management, production, or operations.
• Demonstrated success improving creative workflows within a growth-stage organization.
• Strong organizational skills and the ability to manage multiple concurrent creative requests from diverse stakeholders.
• Excellent project-management and communication abilities.
• Strict adherence to industry regulations and legal standards.
• Self-starter mindset with the capacity to balance competing priorities in a fast-paced setting.
• Attention to detail and a continuous-improvement approach to production processes.
• Empathetic, collaborative outlook and genuine interest in healthcare innovation.
• Professional fluency in English.

Preferred qualifications

• Direct experience in performance marketing.

Compensation

We offer competitive compensation along with a stock-option grant. Additional benefits include full medical, dental, and vision coverage, a maternity and paternity leave policy, four weeks of paid vacation (three weeks available at any time plus one week during the holidays), remote-first work from anywhere in Canada, and professional-development opportunities that provide direct exposure to founders and senior leadership.

How to apply

If this opportunity aligns with your experience and interests, we invite you to submit your application. We look forward to learning more about how you can contribute to Felix.