Product Operations Analyst
150k - 190k USD
Remote
Full Time
#Product
#Security
#AI
#Data Analysis
#Vendor Management
#Technology
#Interactions
#Support
#Stakeholder Management
About the role
We are looking for a Product Operations Analyst to scale our Special Activities and Information Operations product deployments, deliver outstanding mission outcomes for our customers, and build the product foundation to solve new mission challenges and support further growth.
What you'll do
- Deliver mission impact with our Special Activities and Information Operations products. Understand customer mission objectives, determine how to deliver timely mission-relevant insights with our tools, and execute accordingly.
- Curate insights from the data we generate, drawing on your geopolitical analysis skills while leveraging AI/ML tools to operate at scale and communicating in a mission-relevant format. Ensure a high degree of rigor in our products.
- Test innovative ways to achieve customer mission objectives and to Improve our operational processes for running our Special Activities and Information Operations products, including our tradecraft, vendor management, and integration with technology.
- Lead high-impact customer interactions, including mission demonstrations for prospective customers and mission support for current customers.
- Direct interaction with customers is important for all our team members, and you should expect some amount of travel to customer locations (~30%).
What we're looking for
- 4+ years experience in intelligence or geopolitical analysis, ideally with experience using software for data analysis, or in customer success for defense/intelligence products
- Deep understanding of geopolitical trends and ongoing world events
- Demonstrated ability to manage operations with multiple stakeholders and implement significant improvements to operational processes
- Domain experience in national security analysis, polling/population data analysis, or media/social media expertise preferred
- Clearance (TS/SCI preferred)
What we offer
The salary range for this position is $150,000-$190,000 + equity + 401K match. Within the range, individual pay is determined by experience, relevant education, and/or training.
- Health, dental, and vision insurance
- 100% remote - work from anywhere in the US
- 401k matching
- Mental benefits
- Flexible work environment - you manage your workday
- Pet and child care reimbursement during travel
- Unlimited PTO







