Product Manager, Testing & Optimization at AXS

At AXS, we bridge the gap between fans and the artists or teams they adore. Since 2011, we have been a driving force in the live entertainment industry, facilitating the sale of millions of tickets for concerts, festivals, and sporting events at some of the world's most iconic venues. As a subsidiary of AEG, we operate on a global scale, supporting over 500 partners across North America, Europe, and Asia. Our team, which we affectionately call our Fanatix, is dedicated to building groundbreaking solutions that make discovering events and securing the perfect seats easier than ever. We are looking for motivated, creative individuals to join our mission of keeping the world cheering.

About the Role

We are seeking a Senior Product Manager, Testing & Optimization to join our team on a full-time basis. This is a hybrid role where you will play a central part in our digital growth strategy. You will report to the Vice President of Optimization and MarTech, taking ownership of conversion rate optimization initiatives to enhance our digital footprint. You will be responsible for analyzing website performance, identifying barriers to conversion, and executing strategies that improve the overall user experience.

Key Responsibilities

• Develop and execute comprehensive CRO strategies by leveraging data insights to identify opportunities and presenting actionable recommendations to leadership.
• Design and oversee A/B and multivariate testing, personalization efforts, and experimentation to optimize digital properties while measuring the impact on conversion rates.
• Monitor and report on critical performance indicators such as conversion rates, ROI, and NPS to ensure the continuous improvement of our sales and checkout funnels.

Requirements

To be successful in this role, you should possess a strong analytical mindset and a passion for data-driven decision-making. We are looking for the following qualifications:

• A bachelor’s degree in Marketing or Economics.
• Four to six years of experience managing large-scale testing and personalization initiatives, including work with platforms like Salesforce Marketing Cloud Interaction Studio.
• Two to four years of deep experience with end-to-end web tagging, from defining data layers to instrumentation in Adobe Tag Manager or GTM.
• Proficiency in UX design principles, wireframing, and usability.
• Strong project management skills with the ability to handle shifting priorities and timelines.
• Excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams ranging from web developers to executive leadership.

Location

This position is available to candidates located anywhere, with a hybrid work arrangement.

Compensation and Benefits

The salary range for this position is $130,000 to $150,000. In addition to competitive pay, we offer the following benefits:

• A hybrid work environment that balances flexibility and collaboration.
• A learning budget to support your professional development and help you level up your skills.