Product Design Lead at OpenTable

Product Design Lead  

London: (Hybrid in office 2 days per week)

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

In this role, you will:

Lead product design on our consumer growth team & work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s customer experience!  Build i.

The Product Design Lead will build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.

This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop. Additionally, you’ll be a part of our UX leadership team and manage a small product design team, where you’ll have the opportunity to mentor and grow your fellow designers. 

Learn more about how we work at opentable.design

Please apply if:

You put people at the center of everything you do—you’re equally motivated by crafting impactful product strategies and user experiences and helping designers grow; you care deeply about your team and their success!

You also: 

• Excel at translating sophisticated workflows into elegant and accessible user experiences
• Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
• Continuously value introspection to improve yourself, your team, and your products
• Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
• Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
• Drive collaboration between partner teams and can operate as a phenomenal teammate.
• Actively supply to group conversations, facilitate working sessions, and help shape decisions
• Have developed a large arsenal of tools and know when to use what to move the work forward
• Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
• Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
• Have experience successfully managing or mentoring designers
• Have a track record of excellent communication and storytelling skills

And if you aren’t sure you meet all above requirements, we’d still love to hear from you.

Benefits 

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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