Partnership Marketing Manager at TrustYou

At TrustYou, our mission is to make guests happy by helping businesses listen to feedback and refine their services. We provide a robust suite of solutions, including our Customer Experience Platform, Customer Data Platform, and our intelligent chatAI tool. These technologies allow companies to gather actionable insights, understand their customers, and respond to inquiries with speed and precision. We operate as a diverse, international team that values a beginner’s mindset and a test and learn culture. We are currently looking for a Senior Partnership Marketing Manager to join our fully remote team and help us expand our global market presence.

Key outcomes

• Develop and execute comprehensive marketing strategies that align with our core business objectives.
• Manage partner webinars from the initial acquisition phase through to implementation.
• Work closely with our Event Marketing Manager to facilitate and support partner-focused events.
• Coordinate with the Content Marketing team to produce materials that strategically position our partners.
• Partner with our Product Development and Product Marketing teams to drive partnership growth.
• Monitor the performance of all marketing initiatives, analyze return on investment, and optimize strategies for greater impact.
• Maintain a commercial overview of our partnerships and lead contract negotiations.
• Stay current with hospitality technology trends and industry best practices.

Requirements

• A bachelor’s degree in marketing, tourism, hospitality, or a related field.
• At least 3 to 5 years of experience in B2B marketing, specifically within a partnership-focused role.
• A strong understanding of partner dynamics and experience navigating diverse partner ecosystems.
• Technical knowledge of API connectivity processes.
• Experience using task management systems such as Asana or Notion.
• Proficiency with digital marketing tools, including platforms like Zoom.
• Exceptional written and verbal communication skills in English.
• A self-starting, entrepreneurial mindset with the ability to manage multiple projects in a fast-paced environment.

Preferred qualifications

• Previous experience or an existing professional network within the hospitality industry.
• Hands-on experience with CRM tools, such as Salesforce.
• Familiarity with marketing automation platforms like Pardot.
• General knowledge of SaaS connectivity processes.

Compensation

We offer a flexible, remote-friendly work environment designed to support your professional and personal growth. Benefits include:

• Opportunities for ongoing career development, training, and coaching.
• A dedicated learning budget, including six days per year specifically for professional development.
• Flexible working hours to help you maintain a healthy work-life balance.
• Access to global team events, both in-person and virtual.
• Social benefits and perks tailored to your specific location.

How to apply

If you are passionate about building partnerships and want to make a meaningful impact on the hospitality industry, we would love to hear from you. Please submit your application to begin the process, and we look forward to getting to know you better.