MBA Intern - Customer Strategy, Insights & Analytics at Catbird

Catbird logo
Catbird

MBA Intern - Customer Strategy, Insights & Analytics

48k - 48k USD

Remote

Internship

#Marketing

#Data Analytics

#CRM

#Google Analytics

#Customer Research

#Looker

Catbird is looking for a MBA Intern - Customer Strategy, Insights & Analytics

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Catbird is filling an exciting role for a customer strategy MBA associate, reporting to the VP of Marketing & Communications. The ideal candidate will be available for a 2 month semester based project, with a flexible start date in Winter 2025.
They will partner closely with our marketing, merchandise, and CX teams to conduct research and translate our customer data – supporting 2025 priorities for enhancing the Catbird customer experience.
Schedule: 3 days a week, 9:30 am to 5:30 pm
This is a remote position with the option to work from our Brooklyn, NY HQ if desired.


  • Analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: 
  • Streamlined customer dashboards for ongoing and ad hoc analysis
  • Summary of key insights and actions to wider team 
  • Automated reporting in Catbird’s BI platform, Looker
  • Partner with marketing to set up flow for a quarterly customer focus group
  • Define additional metrics and tracking to measure Catbird’s retention health and brand heat 
  • Identify shifts within our customer behavior and relevant actions to drive growth 
  • Build upon our existing core customer demographics with up-to-date insights across purchase behavior, product affinity, and psychographic data


  • Our Ideal Candidate
  • Current MBA candidate 
  • Past corporate strategy, consulting, or CRM experience is a big plus! 
  • Strong data analytics and qualitative skills
  • Deep experience in analytics platforms (Looker, Google Analytics)  
  • Experience with customer research methods –  including coding and deploying surveys, and social listening
  • Ability to translate insights into actionable strategies 
  • A strong communicator who enjoys collaborating with small, cross functional teams
  • A passion for the Catbird brand and sustainability mission a deep plus!


  • Compensation: $4,000/month
    In lieu of an hourly wage, students can pursue an Independent Project and receive school credit.
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    Catbird

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