Marketing Manager at 86 Repairs

Our Company

86 Repairs is transforming a huge, overlooked problem in restaurants: getting things fixed. While other parts of the industry have evolved thanks to technology (think: online ordering, point-of-sale), repairs and maintenance (R&M) has kept the status quo…

Until we came along.

86 launched an R&M management platform built for the restaurant industry in 2018. Our tech-enabled solution includes on-demand repair management and preventative maintenance. With 86 Repairs, restaurants can access data-driven insights and 24/7 support to control their facilities, reduce their R&M costs, and spend less of their team's time on equipment repairs.

Our Community

86ers are thoughtful, ambitious, and creative folks working together across 20+ states and several time zones. We have restaurant industry veterans and non-industry folks alike. We believe the strength of our team can’t be contained by the four walls of an office, so we’re fully remote. We gather regularly for team events that include delicious meals at our customers’ restaurants.

We're looking for sharp people who want to contribute new perspectives to our community and help us grow. We value folks who are comfortable with rapid change and are excited to build a company together. We don’t have it all figured out, so we need team members who thrive on new challenges.

Our Commitment

The only way to build a great company is by hiring talented people with diverse backgrounds and rich life experiences. Those experiences contribute to our culture and help us find creative solutions to the tough problems we're solving. Because of this, 86 Repairs is committed to inclusion across race, gender, age, religion, identity, disability, and background in everything we do. 

Historically, women and people of color are hesitant to apply for a role unless they meet every qualification listed in the job description. If you are uncertain if you're a fit, please apply. We'd rather have one more resume to review than miss the chance to meet amazing talent.

Our Team

86 Repairs has grown to support thousands of restaurants since we were founded in 2018. We’ve seen consistently high growth, and we’re not planning on slowing down!

We’re looking for a marketing manager to help lead our marketing initiatives, and work with our sales and account management teams to attract new customers to the 86 Repairs platform and keep our current customers rating us 5 stars. 

The Role

As our Marketing Manager, you will work alongside our Head of Revenue to assist, develop, and implement sales and partner marketing, coordinate events throughout the year, and help drive customer engagement. 

This role offers an opportunity to learn about customer, content, and growth marketing in a B2B environment.

Key Responsibilities

Sales & Partner Marketing

• Be responsible for collateral/asset creation and management including collateral product and alteration that will be used in front of prospective and current customers.
• Execute physical mailing strategy that delivers new leads for the sales team to pursue.
• Help drive effective partner engagement to promote our brand across brand adjacent products and services. 

Event Coordination

• Be responsible for all facets of events that 86 Repairs participates in from beginning to end. That includes event registration and sponsorship, coordination of shipping of marketing materials to event locations, developing custom collateral and support, and managing lead delivery to the sales team. 

Customer Engagement

• Work with our Product Team to hone message distillation for product marketing efforts
• Manage customer facing collateral and resources that drives existing customer engagement on current products, and educates about new products. 
• Deliver a routine newsletter that keeps our brand in front of multiple audiences.
• Develop ad hoc customer communications in various formats including physical mail and email
• Execute strategy for in-product messaging that will resonate with customers and leverage the free space we have in front of our customers. 

Qualifications

• 2-4 years of relevant marketing experience (B2B SaaS preferred)
• Previous experience as a marketing generalist and comfortable wearing every hat
• Hunger to learn and drive to do more
• Designed images for social media, websites, or other collateral using Canva or Photoshop
• PPC experience: Google Ads, Facebook Business Manager
• 10/10 written communication skills
• An eagle eye for grammar and extreme attention to detail
• Disciplined and deadline-oriented, while communicating and coordinating across teams and multiple projects
• Expert knowledge of Microsoft Office Suite, Google Suite, and content management systems
• Must be able to handle multiple tasks simultaneously and make sound independent decisions
• Innate ability to be self-directed
• The ability to grasp and then translate industry specific concepts into understandable and engagement content writing in plain-English.

We do not require

• A college degree or high GPA
• Providing your own equipment.  We’ll provide all the tools you need to be successful in a remote workplace.
• Commutes.  We’re fully remote, and this role will include light travel.

Compensation & Benefits

• Base Salary: $70,000-$80,000 with additional variable compensation.  Salary ranges are based on relevant experience for the role. Compensation is tied to Chicago market data, regardless of where you live.
• Health, dental, vision, disability, and life insurance plans (most covered at 100%)
• Flex spending account for family and childcare
• 401(k) plan with a 3% matching
• Unlimited PTO with generous bereavement and sick policies
• “Check Please” dining benefit: the company pays for you to eat at our customers’ restaurants once a quarter (up to $400 per year!)
• Mental Health reimbursement fund (up to $100 per year per person)
• Paid family leave for those starting a family, regardless of gender
• Equity in the company for every full-time role

Interview Process

We ask every candidate to go through the same interview process to ensure that we are evaluating folks equitably.  Our interview process is designed to provide you with a strong perspective on the company and our team, and that process typically includes:

• Phone Chat: 30-minutes 
• Zoom Video Meeting: 45-minutes
• Final Zoom Video Meeting: 45-minutes