Manager Marketing Operations at SevenRooms

At SevenRooms, we are dedicated to helping hospitality operators build direct relationships with their guests through our comprehensive experience and retention platform. Since our founding in 2011, we have grown into a global leader trusted by major names like MGM Resorts, Wolfgang Puck, and Topgolf to power millions of guest experiences. Our marketing team is a collaborative, high-energy group that drives our brand forward through creative storytelling and data-driven strategy. We are currently looking for a talented professional to join us in shaping the future of hospitality technology.

About the Role

We are seeking a Manager, Marketing Operations to join our team on a full-time basis. In this role, you will report to our Senior Director of Demand Generation and serve as a key architect of our marketing automation and operations strategy. You will work cross-functionally to ensure our teams have full visibility into the sales pipeline, helping us refine the customer journey and reach our revenue objectives.

Key Responsibilities

• Develop and maintain our marketing automation roadmap, focusing on database segmentation, lead scoring, and innovative integrations.
• Manage our marketing technology stack end-to-end, including tools like Marketo, while troubleshooting tracking errors to ensure our funnel remains efficient and scalable.
• Analyze campaign performance by utilizing closed-loop reporting between Marketo and Salesforce to provide actionable insights on email and conversion metrics.

Requirements

• At least 4 years of experience in B2B marketing automation, including a minimum of 1 year in a people management role.
• Current Marketo Certified Expert status.
• Hands-on technical proficiency with Marketo administration and its integration with Salesforce.
• Strong analytical skills, including the ability to use SQL and perform complex functions in Excel.
• Familiarity with Google Analytics and a demonstrated ability to learn new technologies quickly.
• Excellent project management skills with the ability to thrive in a fast-paced environment.

Location

This position is remote and can be performed from anywhere.

Compensation and Benefits

The on-target earnings range for this role is $119,000.00 - $140,000.00, which includes base salary and an annual bonus. We are committed to equitable compensation and provide equity to all employees to ensure everyone has a stake in our success.

Our benefits package includes:

• Comprehensive medical, dental, and vision insurance.
• 401k plan and life insurance.
• Commuter benefits and wellness programs, including access to One Medical, Wellhub, Spring Health, and Carrot.
• A monthly stipend through our Roomie’s Choice program.
• Participation in our Fresh Start Program for eligible new hires.
• Financial support for professional development and continuing education.