Machine Learning Engineer at Local Infusion

We Are Local Infusion

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune diseases on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort, and connection back into the patient and provider experience. At our care centers, all patients, and our team, can feel truly supported, every step of the way.

What We’re About

We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians, and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.

• Ownership — Takes initiative, being accountable and caring about the outcome

• Excellence — Do what it takes to raise the bar, being an example for our colleagues, patients, and partners

• Curious & Inquisitive — Always seek to gather information and understand the "why"

• Find A Way — There will be obstacles, but we find a way, even when there isn’t a defined road forward

• It’s a Marathon, Not a Sprint — We have large problems to solve, and they won’t be solved overnight. We are persistent every day.

• Urgent — We move quickly and with purpose. Patients are waiting, and our work matters, so we act with focus, prioritize what’s important, and don’t let perfect get in the way of progress.

Job Summary

We’re seeking a Machine Learning Engineer to take ownership of the intelligence layer of our platform. In this high-impact role, you’ll work across structured and unstructured healthcare data to power the next generation of automation, insights, and patient experience in infusion therapy. Reporting to the Head of Product, you’ll be a cross-functional partner helping us turn data into action and bottlenecks into breakthroughs.

Key Responsibilities

• Model Development: Build and deploy ML models to identify missing data, predict delays, and triage high-risk referrals.

• AI Integration: Architect and maintain LLM-powered workflows (e.g., RAG pipelines, OCR + NLP chains, vector DB tuning).

• Data Extraction: Extract and normalize data from PDFs, faxed forms, call transcripts, and EHR exports.

• Data Infrastructure: Build pipelines to collect, clean, label, and store data across internal and external systems.

• Model Monitoring: Define success metrics, monitor performance, and iterate to improve model reliability and accuracy.

• Cross-Functional Collaboration: Work with product, engineering, and ops to embed models directly into our workflows.

• Talent Oversight: Evaluate engineering talent and manage technical vendors as needed.

Qualifications and Requirements

• 6+ years in machine learning, applied AI, or data science roles

• Strong Python skills (Pandas, Scikit-learn, LangChain, PyTorch/TensorFlow), SQL

• Experience deploying models in production environments

• Familiar with LLM integration, RAG workflows, vector search (Pinecone, FAISS)

• Skilled in working with unstructured data (OCR, NLP, forms)

• Experience with cloud infrastructure (AWS preferred), Git, and basic DevOps

• Strong communicator comfortable partnering across teams to solve real-world problems

Preferred Experience

• Healthcare data (EHR/EMR, insurance claims, HL7/FHIR)

• Patient or payer-facing AI in regulated environments (HIPAA compliance)

• Experience building data labeling systems or feedback loops for continuous learning

The Local Infusion Way

Local Infusion is a respectful, upbeat, and remote-first team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves. We expect that you’ll have time and energy devoted to your families, friends, and hobbies.

Benefits

• Competitive compensation and performance-based bonuses

• Medical, dental, and vision insurance

• Short- and long-term disability coverage

• 401(k) with company match

• 15 days PTO (and we want you to take it!)

• Paid parental leave with flexible return-to-work options

• Ongoing professional development opportunities

We don’t discriminate! Local Infusion is an Equal Employment Opportunity (EEO) Employer. We believe that a diverse and inclusive team leads to a stronger company, better outcomes, and a healthier future for our patients.