IT Specialist
Hybrid
Full Time
#Technology
#AI
#Autonomous
#Windows 10
#Office 365
#Linux
#Active Directory
#Cisco
#Troubleshooting
#ISO 27002
#Disaster Recovery
#Customer Service
LeddarTech, headquartered in Quebec City with R&D centers in Montreal and Tel Aviv, We specialize in AI-based low-level sensor fusion and perception software.
Our solutions enable the deployment of advanced driver assistance systems (ADAS), autonomous driving (AD) and parking applications. Utilizing advanced AI and computer vision algorithms, our automotive-grade software, LeddarVision™, generates precise 3D environmental models for improved decision making and navigation safety.
OUR MISSION
Deliver high-performance AI automotive software that enables the market to deploy ADAS features reducing the number of road accidents and making transportation more enjoyable and efficient.
YOUR MISSION
YOUR MISSION
- Serve as the first point of contact for end-users seeking technical assistance.
- Perform remote troubleshooting through diagnostic techniques.
- Determine the best solution based on the issue and details provided by end-users.
- Direct unresolved issues to the next level of support.
- Install, configure, test, and maintain operating systems, application software, and system management tools.
- Manage and monitor all installed systems and infrastructure.
- Ensure the highest levels of systems and infrastructure availability.
- Liaise with vendors and other IT personnel for problem resolution.
- Ensure that all IT equipment complies with industry and corporate security standards.
- Manage and coordinate ISO 27002 security audits and recommendations.
- Develop and maintain disaster recovery and business continuity systems.
- Participate in meetings relevant to his function
- Collaborates in the administrative procedures of the organization
- Monitor network performance to ensure high availability and reliability.
- Configure networking hardware like routers, switches, and firewalls.
- Troubleshoot network issues and outages.
- Upgrade data network equipment to the latest stable firmware releases.
The ideal person for this job will have
- Computer training
- Microsoft or Cisco certification (Asset)
- 2 to 5 years of experience as a technician
- Proficient in Windows 10, Office 2016 and Office 365
- Good knowledge of Linux (Ubuntu) user space
- Good knowledge of the Active Directory
- Knowledge of Cisco equipment (asset)
- Knowledge of English, spoken and written
- Ability to manage multiple projects and prioritize tasks
- Excellent problem-solving skills
- Customer service, interpersonal skills
OUR VALUES
Customer - Our customers are at the foundation of our actions.
People - Our team's well-being and talent is our vector for growth.
Innovation - We innovate in all aspects of our business on our path to market leadership.
Courage - Our culture nurtures courage and empowerment.
LIFE AT LEDDARTECH
Flexibility: Many positions in the organization allow for flexible and hybrid work hours.
Global Collaborative Multi-Disciplinary Teams: As a lean organization, we foster an environment where everyone’s input matters. You will have the opportunity to influence our technology roadmap with your innovative ideas and contribute to our company's mission.
The Right Tools Provided: Regardless of your position, we will outfit you with all the tools you need to be successful.
Investment in Learning: Opportunities to attend seminars, trainings, and conferences to enhance your skills.
PERKS
- Employee Assistance Program.
- Free onsite parking.
- Public transit accessibility.
- Comprehensive compensation package including short term incentives and long term incentives.
- Generous paid time off.
#Envision the Road Ahead!
LeddarTech - Envision the road ahead!
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