Head of Product Design & Development at Lovepop

At Lovepop, we are on a mission to create one billion magical moments. We believe in the power of combining art and engineering to craft paper art cards and gifts that truly resonate with people. Since our appearance on Shark Tank in 2015, we have grown into one of the top investments in the show's history, helping our customers share over 50 million moments of connection. With 18% national brand awareness and a leading presence in online search, we are looking for exceptional talent to help us become the number one destination for cards worldwide.

The opportunity

As our Head of Product Design & Development, you will serve as a key member of our executive leadership team, reporting directly to our Co-Founder and CEO. This is a high-impact role where you will take full ownership of our entire product development lifecycle. You will lead a talented team of over 50 designers across the United States and Vietnam, overseeing a catalog of more than 1,000 active products and the launch of over 200 new designs every year. Your work will directly influence our growth, customer satisfaction, and the overall success of our brand as we continue to scale.

A day in the life

• You will set the creative and strategic vision for our product lines, ensuring every design balances aesthetic beauty with 3D engineering to capture the spirit of the moment.
• You will manage the end-to-end product development process, from identifying customer needs and market trends to overseeing strategic pricing and merchandising.
• You will cultivate our design team's culture and performance, recruiting top-tier talent and fostering an environment where designers can thrive while delivering measurable business results.

Who you are

You are an experienced executive with a deep background in both creative direction and operational leadership. You possess a unique blend of artistic vision and financial acumen, allowing you to manage both the beauty of our products and the P&L of our development efforts. You are fluent in English and bring the following qualifications to our team:

• Over 10 years of relevant design experience, including a proven track record of managing creative teams and driving successful product line expansions.
• At least 5 years of leadership experience, with a focus on building high-performing, outcomes-oriented teams that prioritize organizational health and collaboration.
• Strong expertise in licensing and partnerships, with the ability to negotiate and develop high-profile collaborations.
• A deep understanding of financial metrics, budgeting, and the ability to partner with finance teams to ensure strong design ROI.
• A mindset that aligns with our core values of engineering, hunger, magic, and connection, with a firm belief that the executive team comes first.

Why you'll love it here

We are a remote-first company, giving you the flexibility to work from anywhere in the United States while collaborating with a passionate, global team. You will have the opportunity to shape the future of a brand that is already a household name, working alongside A+ talent in an environment that values speed, innovation, and genuine human connection.