Head of E-Commerce at AnyDesk

We are AnyDesk, the company building a platform technology to reinvent the internet and improve how society connects and works. We are looking for a Head of E-Commerce to lead our fast-growing online sales operations and drive revenue across global markets.

Responsibilities

• Analyze sales data to uncover trends, customer behavior patterns, and new revenue opportunities.
• Partner with cross-functional teams to shape and refine sales strategies using data insights.
• Track key performance indicators and adjust initiatives to improve results.
• Design and run A/B tests that optimize conversion rates and sales processes.
• Develop upselling, cross-selling, and subscription strategies to maximize revenue.
• Align sales activities with marketing lead-generation efforts.
• Build sales tracking systems that monitor individual and team performance.
• Produce regular reports on metrics, conversion rates, and revenue forecasts.
• Create and execute sales plans that match company goals and market needs.
• Adapt strategies for different regions and customer segments in collaboration with local teams.
• Lead market-expansion projects and new-customer acquisition efforts.
• Mentor and develop a team of sales operations professionals.
• Conduct performance reviews, deliver feedback, and identify training needs.
• Oversee international online sales operations while respecting local regulations and cultural differences.
• Prepare contingency plans to handle high-demand periods or unexpected challenges.

Must-haves

• Several years of experience using data analysis to guide strategic financial decisions, including time spent in a leadership role.
• Proven success driving revenue growth and optimizing sales processes in a SaaS or technology environment.
• Strong data-analysis skills and familiarity with analytics tools and methodologies.
• Experience designing and running A/B tests and experiments.
• Proficiency with CRM systems and sales analytics tools.
• Excellent written and verbal communication skills for working with global, cross-functional stakeholders.
• Ability to stay calm, make decisions under pressure, and lead through change.
• Strategic mindset with a track record of delivering plans that align with company objectives.
• English fluency.

Nice-to-haves

• Experience managing remote or international teams.
• Background coaching and developing team members in high-performance environments.
• Knowledge of SaaS industry trends and practices.

Benefits

• Hybrid work with flexible hours and remote-work options.
• 30 vacation days per year.
• Professional development opportunities and space for creative ideas.
• Free drinks and weekly team lunch.
• Work with an international team from our centrally located Stuttgart office.