Director of Product Management at Ushur

At Ushur, we are fundamentally changing how global enterprises connect with their customers. By leveraging the power of Conversational AI, Machine Learning, and Intelligent Process Automation, we provide a cloud-native, no-code platform that allows businesses to automate complex customer journeys. Our technology is currently trusted by Fortune 100 companies across the banking, insurance, and healthcare sectors to deliver seamless, automated experiences. We are looking for mission-driven individuals to help us lead this digital transformation and build the next generation of Customer Experience Automation.

The role

We are seeking a Director of Product Management to lead our AI and Machine Learning solutions. This is a full-time, hybrid position based in the United States. We are looking for an experienced leader who understands the intersection of automation and artificial intelligence. You will play a pivotal role in shaping our product strategy, specifically focusing on how GenAI and LLMs can solve real-world operational challenges for our enterprise clients.

Core responsibilities

• Define and execute the product requirements for new AI and GenAI features, ensuring they meet the high standards of our enterprise customers.
• Lead a cross-functional team of developers, architects, and UX designers through the full product lifecycle, from initial discovery and experimentation to final launch.
• Serve as a product evangelist by collaborating with marketing and sales teams to drive go-to-market strategies and effectively communicate our vision to partners and stakeholders.

Skills and experience

To be successful in this role, you should possess the following qualifications:

• At least 4 to 6 years of experience in product management, with a proven track record of building and shipping enterprise-grade AI, ML, and GenAI products.
• Deep expertise in Intelligent Document Automation is required.
• Prior experience working with SaaS cloud products, automation platforms, or conversational AI solutions.
• A strong understanding of B2B go-to-market strategies and the ability to translate complex technical visions into actionable product roadmaps.
• Excellent communication skills, with the ability to distill complex concepts for diverse audiences and maintain transparency regarding project risks.
• Experience in the financial services or insurance sectors is considered a significant advantage.

Compensation and benefits

We are committed to supporting your professional growth and personal well-being. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance plans.
• Financial planning support through a 401k program and generous stock options.
• Unlimited vacation time, wellness programs, and paid holidays to ensure you have time to recharge.
• A dedicated learning budget to support your ongoing education and career development.
• A flexible hybrid work environment designed to help you thrive both in and out of the office.

How to apply

If you are passionate about the future of AI and want to help us redefine customer engagement, we would love to hear from you. Please submit your application to join our team, and we will review your background to see if your experience aligns with our mission to transform the enterprise customer experience.