Director of Product Design at GoFundMe

We’re looking for a Director of Product Design to lead the experience vision for GoFundMe’s enterprise software, helping thousands of nonprofits build stronger connections with their supporters through intuitive, high-impact tools.

Responsibilities

• Build and lead a diverse team of product designers, ensuring consistent delivery of meaningful work.
• Mentor designers and design managers, supporting their growth and helping them achieve greater impact.
• Shape a strong design culture that maintains high standards and elevates product quality across the organization.
• Define experience vision, set roadmaps, establish priorities, and oversee design delivery across multiple workstreams.
• Champion design excellence throughout GoFundMe and collaborate with leadership to refine long-term experience strategy, design systems, and internal processes.
• Partner with product and engineering leaders to align design efforts with business goals.
• Contribute to sourcing, interviewing, and hiring top design talent.

Must-haves

• 10+ years of product design experience, including visual and interaction design for software products.
• 5+ years leading design teams in a SaaS environment.
• Experience working across both B2B and B2C markets, with an understanding of the distinct needs of each.
• Strong presentation and communication skills, including the ability to engage executives, stakeholders, and present at public events.
• Ability to balance business objectives, user needs, and team considerations while clearly articulating design decisions and vision.
• User-centered mindset with a track record of empathetic, thoughtful design.
• Fluency in English.

Nice-to-haves

• Deep experience with e-commerce platforms, site builders such as Wix or Shopify, and SaaS admin tools.

Benefits

The total annual salary range for this full-time position is $260,000 - $350,000 + equity + benefits.

• Rich healthcare benefits, including 100% employer-paid premiums for employee-only medical, dental, and vision plans, plus 85% coverage for employee + dependent plans and HSA contributions.
• 401(k) retirement plan with company matching.
• Hybrid work model with remote flexibility.
• Financial support for new-hire setup, hybrid work, wellbeing, family planning, and commuting.
• Mental health and wellness programs.
• Generous paid parental leave and family planning stipend.
• Flexible time-off policies, including vacation, sick and mental health days, volunteer days, company holidays, and a floating holiday.
• Learning and development programs plus employee recognition initiatives.
• “Gives Back” program that lets employees nominate fundraisers for weekly company donations.
• Employee resource groups and ongoing commitment to diversity, equity, inclusion, and belonging.