Included Health

Director of Product Design

174k - 320k USD

Remote

Full Time

#Product Design

#Design

#Healthcare

#Leadership

#A B Testing

#Product

#User Segmentation

#Data Analysis

#Prototyping

#Growth Strategy

#Communication

#Experimentation

Included Health is looking for a Director of Product Design

Full Time Executive Remote Product Design Design Healthcare Leadership A B Testing Product User Segmentation Data Analysis Prototyping Growth Strategy Communication Experimentation English Remote work 401k Dental insurance Disability insurance

At Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers that can raise care equity for the LGBTQ+ community, Black Americans and other communities who have been historically disenfranchised and underserved in the US healthcare system.

Included Health is seeking a Director of Product Design to lead vision and execution for our Growth and Engagement teams. These teams are responsible for crafting and optimizing the critical first experiences members have with our products, as well as driving ongoing member activation and retention.

The ideal candidate will have a strong design leadership background, with proven expertise building consumer-grade experiences that drive member growth. This person has a deep understanding of AI-powered product strategies and excels at leveraging experimentation, qualitative data, and quantitative research to deliver measurable impact.

Responsibilities:

Develop and lead a Member Growth and Engagement vision and strategy in collaboration with your cross-functional leaders.

Balance driving transformative initiatives with experimentation and iteration to drive engagement and retention.

Oversee the creation of compelling, intuitive user experiences that drive growth metrics, like signup, onboarding, activation, and retention loops (e.g., badging, notifications, email, SMS).

Analyze qualitative and quantitative data, as well run A/B experiments with your teams to identify trends and opportunities for growth and engagement improvements.

Lead and mentor a high performing team of product designers and cross-functional partners (engineers, marketers, product insights analysts, and data scientists).

Report findings and updates to stakeholders. Engage with executives to discuss opportunities, prioritization, tradeoffs, and risks.

Collaborate with teams across Marketing, GTM, Clinical, Member Advocacy, Finance, and General Management to create actionable product strategies that drive the business.

Qualifications:

12+ years in product design, with at least 5 years as a leader in consumer facing environments.

Experience guiding teams to create simple, intuitive and innovative end-to-end design solutions. Proven ability to attract and retain top design talent.

Hands-on experience with A/B testing, multivariate testing, and rapid prototyping methodologies.

Familiarity with AI and Gen AI product development.

Familiarity with personalization strategies and user segmentation to enhance engagement.

User-focused mindset, driven by data and research to identify and solve real member problems.

Proven track record of fostering a culture of experimentation, innovation, and continuous learning.

Experience collaborating with Marketing teams on growth and retention strategies.

Excellent leadership and communication skills to align cross-functional teams.

Skilled at navigating complex product ecosystems and managing downstream impacts.

Comfortable with ambiguity, risk, and change.

High ethical standards, integrity, and mission alignment to elevate healthcare standards.

Experience leading direct-to-consumer businesses with a focus on subscription metrics and outcomes. (valued but not required).

Background in health/fitness or healthcare products (valued but not required).

Physical/Cognitive Requirements:

Prompt and regular attendance at assigned work location.

Ability to remain seated in a stationary position for prolonged periods.

Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.

No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.

Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $174,320 - $246,230 + equity + benefits

Zone B: $191,752 - $270,853 + equity + benefits

Zone C: $209,184 - $295,476 + equity + benefits

Zone D: $226,616 - $320,099 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.

Benefits & Perks:

In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations

Your recruiter will share more about the benefits package for your role during the hiring process.

#LI-CG1

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

-----

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Included Health

6 views

1 applied

Company Size

1001-5000

Markets

Enterprise Software

Software

Big Data

Health Tech

Medical

Healthcare

Big Data Analytics

Healthcare Technology

Visit Included Health

Share this job

Copy Permalink

Open roles at Included Health

Included Health

Director of Engineering - Visit Experience

United States

188k - 346k USD

Hybrid

Full Time

#Engineering

#Software Engineering

#AI

#Distributed Systems

#Web Applications

#Mobile Applications

#Automation

Included Health

Android Engineer

Remote

Contractor

#Engineering

#Software Engineering

#Android

#Kotlin

#REST API

#Git

#Mobile Development

Included Health

Android Engineer

Remote

Contractor

#Engineering

#Software Engineering

#Android

#Kotlin

#REST API

#Git

#Mobile Development

Included Health

Sr. Business Analyst

United States

110k - 190k USD

Remote

Full Time

#SQL

#Salesforce

#Data Science

#CRM

#Sales Operations

#Looker

#Business Analyst

#Big Data

Discover similar jobs

Pathstream

Director, End User Content Strategy

120k - 175k USD

Remote

Contractor

#Content Strategy

#Marketing

#Content Marketing

#Creative Direction

#Video Production

#Writing

#Data Analysis

#Contractor Management

#Content

#Brand

#Collaboration

Chili Piper

Sales Development Representative

Remote

Full Time

#Sales

#Outbound Sales

#B2B SaaS

#Outbound Prospecting

#Lead Generation

#Sales Strategy

#Analytical Skills

#Communication Skills

#Outreach

#Cold Calling

#Product

Allata

Ascend Program - Data

Remote

Full Time

#Data

#Data Engineering

#Software Development

#Data Analysis

#AI

#Agile

#Jira

#Git

#Cloud Platforms

Quest Resource LLC

Project Manager

Remote

Full Time

#Project Management

#Scheduling

#Budget Management

#Design

#Risk Management

#Procurement

#Coordination

#Quality Control

#Client Communication

Tebra

Security Architect

179k - 204k USD

Remote

Full Time

#Security

#Cloud Security

#Healthcare

#Cloudflare

#GCP

#Kubernetes

#Terraform

#Python

#DevSecOps

#Vertex AI

#BigQuery

#Helm

#Workato

Form3

Junior Product Owner

Remote

Full Time

#Payments

#Product Management

#Business Analysis

#user

#API

#Data Analysis

#Stakeholder Management

#Product

Sportalliance

Senior Commercial & Pricing Analyst

Remote

Full Time

#SaaS

#Analytics

#Pricing Strategy

#Financial Modeling

#SQL

#AI Tools

#Revenue Forecasting

#Business

#Spreadsheets

#Scenario Modeling

#Data Analysis

HealthEvolution

Business Development Representative

Remote

Full Time

#Sales

#Business Development

#Healthcare

#Salesforce

#Pipeline Management

#Sales Forecasting

#Research

#Data Reporting

#Contract Management

#Scheduling

#Lead Management

Hyperhug

Junior Game Designer

Remote

Full Time

#Game Development

#Mobile

#Unity

#Excel

#Programming

#Math

#Design

#Localization

#Ops

Voodoo

Account Manager

Remote

Full Time

#Sales

#Google Ad Manager

#Digital Advertising

#Campaign Management

#Data Analysis

#Campaign Optimization

Modern Health

Director, People Business Partner

146k - 215k USD

Remote

Full Time

#Mental Health

#HR

#Tech

#HR Business Partnering

#Strategy

#Organizational Design

#Leadership Development

#Performance Management

#Change Management

#Program Management

#Data Analysis

#Employee Relations

saas.group

Applied Research Scientist

Remote

Full Time

#AI

#Research

#SQL

#Python

#Data Analysis

#Experiment Design

#Data Pipelines

#Validation

#AI Tools

#Research Methodology

Pinecone

Staff/Principal Product Manager, Database

Remote

Full Time

#Product Management

#AI

#Database

#SaaS Products

#Cloud Infrastructure

#Data Analysis

#User Research

#Roadmap Planning

#Collaboration

#Technical Products

ETGroup

Audio Visual Project Manager

Remote

Full Time

#Technology

#Audio

#Project Management

#Risk Management

#Management

#Financial Management

#Solutions

#Change Management

#Communication

#Project Planning

#Documentation

Rootliquids

Business Analyst

Remote

Full Time

#Technology

#Business Analysis

#Requirements Gathering

#Communication

#Data Analysis

#Project Management

#Customer Feedback

#Optimization

Fullscript

Lead Data Scientist

Remote

Full Time

#Data Science

#Health Tech

#Causal Inference

#Python

#Statistical Modeling

#Research

#Data

#Data Analysis

#Machine Learning

refurbed

Category & Sales Marketing Analyst

Remote

Full Time

#Marketing Analyst

#Performance Marketing

#Data Analysis

#Category Management

#Marketing Operations

#Management

#Planning

#CRM

#SQL

#Excel

#Google Analytics

Level99

Manager Field Marketing Partnerships PR

Remote

Full Time

#Field Marketing

#Partnerships

#Public Relations

#Marketing

#Brand Partnerships

#Project Management

#Campaigns

#Event Management

#Data Analysis

#Relationship Building

#Creative Strategy

Sparrow

Account Executive

Remote

Full Time

#Sales

#SaaS

#HR Tech

#B2B Sales

#Salesforce

#Outreach

#Gong

#LinkedIn Sales Navigator

#Product

#ROI

Product Marketing Manager

120k - 135k USD

Remote

Full Time

#Healthcare

#Product Marketing

#SaaS

#Content Creation

#Collaboration

#Messaging

#Positioning

#Enablement

#B2B Marketing

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Product Design Salary Guide

Compensation data for Product Design roles

Product Design Job Market

Hiring trends and demand for Product Design

Product Design Interview Prep

Practice questions for Product Design interviews

Design Salary Guide

Compensation data for Design roles

Design Job Market

Hiring trends and demand for Design

Design Interview Prep

Practice questions for Design interviews

Healthcare Salary Guide

Compensation data for Healthcare roles

Healthcare Job Market

Hiring trends and demand for Healthcare

Director of Product Design at Included Health