Director Marketing Operations at Syndigo

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem, accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil and gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. We are seeking a strategic and hands-on Director of Marketing Operations to lead the transformation of our marketing infrastructure in a hybrid capacity that requires two days per week in our Chicago office.

Key outcomes

• Lead and scale the Marketing Operations function, managing a team and agency partners to support campaign execution, technology, and analytics.
• Drive the transition from a lead-based to an account-based marketing model, leveraging platforms such as 6sense to increase pipeline and engagement.
• Build and optimize marketing performance dashboards, KPIs, and attribution models to provide actionable insights to executive stakeholders.
• Streamline campaign operations by implementing scalable processes, documentation, compliance, and governance across tools and teams.
• Own and optimize our marketing tech stack, including Marketo, Salesforce, 6sense, RingLead, Chili Piper, and Drift.
• Develop and enforce data hygiene and lead or contact routing best practices to ensure clean, actionable data across systems.
• Collaborate cross-functionally with Sales, RevOps, Product Marketing, Finance, and additional teams to align on goals, processes, and reporting.
• Present confidently to executive audiences, translating complex data into clear, strategic recommendations.

Requirements

• 8 or more years of experience in B2B SaaS marketing operations, with at least 3 years in a leadership role.
• Proven success in building and scaling marketing operations functions in high-growth environments.
• Deep expertise in Marketo, Salesforce administration, and ABM platforms such as 6sense.
• Experience leading the shift from lead-based to account-based marketing models.
• Strong analytical mindset with a track record of building robust reporting frameworks and dashboards.
• Experience managing internal teams and external agencies to deliver high-impact results.
• Excellent communication and presentation skills, with the ability to influence at all levels of the organization.
• Strategic, hands-on builder’s mindset focused on continuous improvement and scaling.
• Proficiency in English.

Preferred qualifications

• Marketo certification.
• Familiarity with RingLead, Chili Piper, and Drift.

Compensation

The budgeted salary range for this position is $150,000-$180,000 USD. This position is bonus eligible. For full-time U.S.-based employees, we offer competitive health insurance benefits, paid time off, volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.

How to apply

We invite qualified candidates to submit their application for consideration. We look forward to reviewing your background and discussing how your experience aligns with this opportunity at Syndigo.