Customer & Product Marketing Manager
Hybrid
Full Time
#Marketing
#Customer Lifecycle Management
#Communication
#Product Positioning
#Go To Market Strategy
#Cross Functional Collaboration
#Reporting
#Market Research
#Copywriting
#SaaS
We are looking for a talented and proactive professional to join our marketing team as a Customer & Product Marketing Manager. Cin7 is currently entering an exciting phase of growth, and you will play a vital role in our success by helping us connect more effectively with our users. You will work directly with our Director of Product Marketing to bridge the gap between our product offerings and the needs of our customers, ensuring that every interaction drives satisfaction and long-term loyalty.
What you'll be doing
- You will own the customer lifecycle, creating and executing strategies that guide our users from their initial onboarding through to long-term retention and brand advocacy.
- You will lead our product positioning and messaging efforts, working closely with the product management team to ensure our value proposition is clear, compelling, and stands out in the competitive SaaS landscape.
- You will drive go-to-market strategies for new features and product releases, collaborating across departments to ensure every launch provides a seamless and impactful experience for our customers.
What you'll bring
To be successful in this role, you should have at least 5 years of experience in product, customer, or lifecycle marketing. We are looking for someone who possesses the following qualifications and skills:
- A deep understanding of SaaS business models and experience working with technology products.
- Exceptional copywriting skills, with the ability to translate complex technical information into clear and engaging content.
- A data-driven mindset, including experience with marketing automation platforms like HubSpot and CRM systems like Salesforce.
- Strong analytical capabilities to monitor campaign performance and optimize our marketing strategies based on real-time metrics.
- Excellent communication and interpersonal skills, which will allow you to collaborate effectively across cross-functional teams.
- A Bachelor’s degree in marketing or a related field.
- Fluency in English.
What you'll get
We are committed to supporting your professional growth and personal well-being. As part of our team, you will receive the following benefits:
- Comprehensive medical, dental, and vision insurance plans.
- A 401k plan with a company match.
- A flexible PTO policy that encourages you to take the time you need to recharge.
- A dedicated Global Wellness Day celebrated across the entire company.
- The opportunity to work in a hybrid environment with a diverse team that values inclusion and frequent social connection.
