Cin7

Customer & Product Marketing Manager

United States

Hybrid

Full Time

#Marketing

#Customer Lifecycle Management

#Communication

#Product Positioning

#Go To Market Strategy

#Cross Functional Collaboration

#Reporting

#Market Research

#Copywriting

#SaaS

Cin7 is looking for a Customer & Product Marketing Manager

Full Time Senior Hybrid United States Marketing Customer Lifecycle Management Communication Product Positioning Go To Market Strategy Cross Functional Collaboration Reporting Market Research Copywriting SaaS English Medical insurance Dental insurance Vision insurance 401k Paid time off

How you’ll make an impact:

We are seeking a talented and proactive Customer & Product Marketing Manager to join our growing marketing team. This role will develop and execute marketing strategies that drive customer engagement, product adoption, and revenue growth. You will collaborate closely with cross-functional teams to ensure alignment between customer needs and product offerings, ultimately driving customer satisfaction and loyalty.

Reporting to the Director of Product Marketing, this position will play a critical role in the success of our business, helping drive the next phase of growth for Cin7.

Here's what you'll do in this role:

Customer Lifecycle Management: Develop and implement strategies to effectively engage customers at every stage of the lifecycle, from onboarding to retention and advocacy.

Customer Communication: Create compelling and targeted messaging across various channels (email, social media, webinars, etc.) to communicate product updates, promotions, and educational content.

Product Positioning & Messaging: Collaborate with product management to develop compelling positioning and messaging that resonates with target audiences and differentiates Cin7 in the market.

Go-to-Market Strategy: Help develop and execute go-to-market plans for new product launches and feature releases, ensuring a cohesive and impactful customer experience.

Customer Advocacy Programs: Cultivate a community of brand advocates, leveraging programs to incentivize and reward customer referrals, reviews, and testimonials.

Cross-Functional Collaboration: Collaborate with customer success, sales, product, and other teams to align marketing efforts with overall business objectives and ensure a seamless customer experience.

Reporting & Analysis: Monitor and analyze key metrics related to product adoption, customer engagement, and marketing campaign performance to optimize strategies and tactics.

Market Research: Stay informed about industry trends, competitive landscape, and customer needs to inform product development priorities and marketing strategies.

Here's what you'll bring with you:

5+ years of experience in marketing, with a focus on customer marketing, product marketing, or lifecycle marketing.

Bachelor’s degree in marketing or a related field.

Proven track record of developing and executing successful product and/or customer marketing strategies and campaigns.

Strong copywriting skills, with the ability to digest complex information and turn it into compelling marketing content

Strong understanding of SaaS business models and experience working with technology products. Experience targeting small businesses is a plus.

Experience with marketing automation platforms (e.g., HubSpot) and CRM systems (e.g., Salesforce), comfortable learning and utilizing new tools to optimize efficiencies and performance.

Strong analytical skills and experience using data to drive decision-making and measure campaign effectiveness.

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.

In return, we offer:

Competitive benefits, including medical, dental, vision, and a 401k company match plan.

A flexible PTO policy, allowing you the time you need to recharge.

A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.

A diverse team, where everyone helps each other and inclusion is a core value.

Frequent company-sponsored events so you can get to know your coworkers.

Cin7

0 views

0 applied

Social Media

Visit Cin7

Share this job

Copy Permalink

Open roles at Cin7

Cin7

Business Development Representative

Remote

Full Time

#Sales

#Inventory Management

#SaaS

#Salesforce

#Gong

#LinkedIn Sales Navigator

#Qualified

#ZoomInfo

Cin7

Business Analyst

New Zealand

Hybrid

Full Time

#Inventory Management

#Software

#Product

#Business Analysis

#API

#Process Mapping

#Data Modeling

#Communication

Cin7

PHP Developer

Hybrid

Contractor

#Engineering

#PHP

#Architecture

#SQL

#Git

#Docker

#RESTful

#GraphQL

#Google Cloud

#Azure

#Kubernetes

Cin7

Partner Marketing Manager

Remote

Full Time

#Marketing

#Partner Marketing

#SaaS

#HubSpot

#Salesforce

#Communication

Cin7

Engineering Team Lead

New Zealand

Hybrid

Full Time

#Engineering

#Software Development

#Inventory Management

#.NET

#Agile

#Scrum

#Leadership

#Problem Solving

#Communication

#Software Documentation

#Quality Assurance

#Project Management

#Team Management

Cin7

Associate Tech Lead

Sri Lanka

Hybrid

Full Time

#Engineering

#jQuery

#TypeScript

#JavaScript

#HTML

#CSS

#UI UX Design

#Git

#Webpack

#Babel

#Optimization

Discover similar jobs

Instrumentl

Account Manager

Remote

Full Time

#Sales

#SaaS

#Nonprofit

#Account Management

#Customer Success

#HubSpot

#Salesforce

#Zoom

#Slack

#Gong

#Consultative Selling

#Upsell

#Outbound Sales

Pathstream

Director, End User Content Strategy

120k - 175k USD

Remote

Contractor

#Content Strategy

#Marketing

#Content Marketing

#Creative Direction

#Video Production

#Writing

#Data Analysis

#Contractor Management

#Content

#Brand

#Collaboration

Outsourcedstaff

Senior Video Editor

Remote

Full Time

#Social Media

#Video Editing

#Marketing

#Adobe Premiere Pro

#After Effects

#Photoshop

#Graphic Design

#Photo Editing

#Storytelling

Numan

Head of Engineering

Remote

Full Time

#Health Tech

#Engineering Leadership

#Digital Health

#Team Building

#Product Engineering

#Regulatory Compliance

#AI Tools

#Cross Functional Collaboration

#Technical Architecture

Golinks

Sales Development Representative

United States

45k - 65k USD

Remote

Full Time

#Sales

#SaaS

#Outreach

#Cold Calling

#Prospecting

#Pipeline Development

#Cold Outreach

Sahara AI

Social Media Manager

Remote

Contractor

#Social Media

#Web3

#Marketing

#Social Media Marketing

#Content Creation

#Community Engagement

#Analytics

#Twitter

#Discord

#YouTube

#Figma

#Copywriting

Cagents

Marketing Creative Coordinator

Remote

Full Time

#Marketing

#Graphic Design

#Project Management

#adobe indesign

#Adobe Illustrator

#Adobe Photoshop

#Microsoft Office

#Canva

#Video Editing

#Social Media

Harold Jean-Louis, Inc.

Social Media Marketer

Remote

Internship

#Social Media

#Marketing

#Content Creation

#Strategy

#Database Development

Rallyuxr

Account Executive

United States

120k - 150k USD

Remote

Full Time

#User Research

#B2B Sales

#SaaS

#Sales

#Outbound Strategies

#Enterprise

#Communication Skills

#Ops

#Closing

Sportalliance

Senior Commercial & Pricing Analyst

Remote

Full Time

#SaaS

#Analytics

#Pricing Strategy

#Financial Modeling

#SQL

#AI Tools

#Revenue Forecasting

#Business

#Spreadsheets

#Scenario Modeling

#Data Analysis

ETGroup

Audio Visual Project Manager

Remote

Full Time

#Technology

#Audio

#Project Management

#Risk Management

#Management

#Financial Management

#Solutions

#Change Management

#Communication

#Project Planning

#Documentation

Momentum Data

Global ABM Director

Remote

Full Time

#Account Based Marketing

#B2B Marketing

#Martech

#Marketing

#Strategy

#Pipeline Generation

#Sales

#Orchestration

#ROI

#B2B SaaS

#Collaboration

Rootliquids

Business Analyst

Remote

Full Time

#Technology

#Business Analysis

#Requirements Gathering

#Communication

#Data Analysis

#Project Management

#Customer Feedback

#Optimization

Level99

Manager Field Marketing Partnerships PR

Remote

Full Time

#Field Marketing

#Partnerships

#Public Relations

#Marketing

#Brand Partnerships

#Project Management

#Campaigns

#Event Management

#Data Analysis

#Relationship Building

#Creative Strategy

Sparrow

Account Executive

Remote

Full Time

#Sales

#SaaS

#HR Tech

#B2B Sales

#Salesforce

#Outreach

#Gong

#LinkedIn Sales Navigator

#Product

#ROI

SocialLighthouse1

Social Media Community Manager

Remote

Part Time

#Social Media

#Community Management

#Marketing

#Content Creation

#Community Engagement

#Monitoring

#Content

#Copywriting

#TikTok

#YouTube

Product Marketing Manager

120k - 135k USD

Remote

Full Time

#Healthcare

#Product Marketing

#SaaS

#Content Creation

#Collaboration

#Messaging

#Positioning

#Enablement

#B2B Marketing

Synchrony Group

Project Coordinator

Remote

Full Time

#Project Management

#Communications

#Microsoft Excel

#Microsoft Word

#Microsoft PowerPoint

#Administrative Support

#Reporting

#Management

#Content Management Systems

#Organizational Skills

Foleon

Account Executive

Remote

Full Time

#Sales

#Marketing Technology

#SaaS

#Consultative Selling

#Pipeline Management

#HubSpot

#Product Demonstrations

#Contract Negotiations

#Business Development

#Discovery

Brafton

Account Executive

Remote

Full Time

#Sales

#Digital Marketing

#SaaS

#B2B Sales

#SEO

#Content Strategy

#HubSpot

#Pipeline Management

#Consultative Selling

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Marketing Salary Guide

Compensation data for Marketing roles

Marketing Job Market

Hiring trends and demand for Marketing

Marketing Interview Prep

Practice questions for Marketing interviews

Communication Salary Guide

Compensation data for Communication roles

Communication Job Market

Hiring trends and demand for Communication

Communication Interview Prep

Practice questions for Communication interviews

Customer & Product Marketing Manager at Cin7