Customer Marketing Manager
90k - 127k USD
Remote
Full Time
#Marketing
#Customer Marketing
#Cybersecurity
#B2B Marketing
#Cross Functional Collaboration
#Growth
#Customer Engagement
#Campaign Execution
#Customer Advocacy
#Content Development
#Communication Skills
At Nozomi Networks, we are defining the future of OT and IoT cybersecurity. With hundreds of customers across more than 30 countries, we are dedicated to protecting critical infrastructure, industrial, and government organizations from evolving cyber threats. We pride ourselves on our commitment to innovation, integrity, and customer success, and we are looking for passionate people to help us continue our rapid global expansion.
What is this role?
We are searching for a Senior Customer Marketing Manager to join our team in a full-time, remote capacity based in the United States. This is a brand new position within our marketing organization, designed for a talented professional who can help us scale our efforts as we grow. You will be responsible for crafting and implementing strategies that foster customer engagement, retention, and advocacy on a global scale.
What will you do?
- Partner with our Sales, Customer Success, and Professional Services teams to boost platform adoption and usage, while collaborating with technical experts to create content that highlights our platform capabilities.
- Lead the development and execution of expansion campaigns, including up-sell and cross-sell initiatives, to drive revenue growth across our global customer base.
- Serve as our primary customer advocacy champion by nurturing relationships with technical leaders, managing our Customer Advisory Board, and producing compelling success stories that showcase the value we deliver.
What makes you a great fit?
To thrive in this role, you should possess a deep understanding of B2B marketing and a passion for driving revenue. We are looking for someone who brings the following qualifications:
- At least 5 years of experience in customer marketing, with a proven history of executing successful advocacy and engagement campaigns.
- Strong cross-functional collaboration skills, allowing you to work effectively with various internal teams to ensure consistent messaging.
- Excellent written and verbal communication abilities to create impactful customer communications and success stories.
- Specific experience within the cybersecurity industry.
- A bachelor’s degree in marketing or a related business discipline.
What's in it for you?
We believe in providing fair and equitable compensation, and the base pay scale for this position is $89,500 to $126,700. Beyond your salary, we offer a comprehensive benefits package designed to support your health, well-being, and financial future, including:
- Remote work flexibility and flexible hours.
- Medical, dental, vision, life, and disability insurance.
- Participation in our 401(k) plan with employer matching.
- Equity compensation opportunities.
- Generous paid time off.
