Customer Marketing Manager, EMEA
94k - 118k USD
Hybrid
Full Time
#Marketing
#B2B SaaS
#Storytelling
#Relationship Building
#Content Creation
#Program Management
#Multitasking
#Customer Engagement
At Asana, we are dedicated to helping teams across the globe organize their work, from everyday tasks to major strategic initiatives. Millions of users rely on our platform to reach their goals with greater speed and clarity. We take pride in our culture, having been recognized as a top workplace by organizations like Fortune and Glassdoor for several years. As we continue to grow, we are looking for a passionate professional to join our team and help us share the inspiring stories of how our customers achieve their missions using our tools.
About the Role
We are seeking a Customer Marketing Manager for our EMEA region. This is a full-time, senior-level position that focuses on building deep relationships with our strategic customers. You will work alongside our marketing, sales, and customer success departments to transform customer experiences into compelling narratives, including case studies, films, and event content. Your work will be instrumental in increasing our brand awareness and driving long-term growth.
Key Responsibilities
- Develop and maintain strong relationships with our customers to turn them into long-term brand advocates.
- Collaborate with global sales and success teams to identify and source impactful customer stories that align with our product vision.
- Create diverse content formats, such as research reports, customer films, and event sessions, to showcase the success of our users.
Requirements
- Over 5 years of experience in marketing or public relations, with at least 2 years specifically in customer, product, or content marketing.
- Proven ability to manage multiple projects independently while delivering high-quality results.
- Strong storytelling skills and a talent for building collaborative relationships across different business units.
- Experience in B2B SaaS environments is considered a significant asset.
- A commitment to fostering inclusivity and representation in all marketing activities.
Location
This position is based in our London office and follows a hybrid work model, requiring regular in-office collaboration.
Compensation and Benefits
The estimated base salary for this role is between 94,000 and 118,000 USD. Beyond base pay, we offer a robust benefits package designed to support your well-being and professional growth, including:
- Equity compensation.
- Comprehensive medical, dental, vision, and life insurance.
- A dedicated budget for mental wellness.
- Opportunities for professional development and career growth.
- Flexible remote and hybrid work arrangements.
- Generous paid time off.
Asana
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