Customer Marketing Campaigns Specialist at Demandbase

At Demandbase, we help B2B companies reach their revenue goals with greater efficiency. By leveraging the power of AI, we identify and engage the specific buying groups and accounts most likely to purchase. Our technology unites sales and marketing teams around clear insights, allowing for quick, impactful actions across various channels. We are proud to be a Great Place to Work certified company, recognized for our culture and our commitment to professional growth. We operate with a hybrid model in our San Francisco, New York, and Hyderabad offices, while also supporting remote team members across the globe.

What is this role?

We are looking for a Customer Marketing Campaigns Specialist to join our team on a contract basis. This is a mid-level position designed for someone who thrives in a fast-paced environment and wants to help us drive customer retention and product adoption. You will play a vital role in executing innovative strategies that enhance the overall customer experience through the end of 2025.

What will you do?

• Develop and run comprehensive customer campaigns across both physical and digital channels to boost retention and product adoption.
• Create and manage a wide range of assets, including webinars, newsletters, virtual events, direct mail, and in-app notifications.
• Use data analytics to gather actionable insights, allowing you to make informed decisions that optimize your campaign performance and pipeline goals.

What makes you a great fit?

To succeed in this role, you should have a strong background in B2B SaaS marketing and a passion for account-based strategies. We are looking for someone who is comfortable working independently while maintaining strong partnerships with sales and customer success teams.

• You have 2 to 3 years of experience in customer marketing, specifically focusing on retention and adoption.
• You are proficient in essential tools such as Salesforce, WordPress, and Asana.
• You possess excellent communication skills in English and have a proven ability to translate complex data into successful campaign strategies.
• You are a self-starter who can manage multiple complex projects simultaneously with meticulous attention to detail.

What's in it for you?

This contract position offers an hourly rate of $30 USD. In addition to the compensation, you will benefit from our hybrid work environment, which provides the flexibility to balance your professional and personal life effectively. We are committed to fostering a diverse and inclusive workplace where every team member has the opportunity to grow and succeed.