Customer Marketing Apprentice at Algolia

At Algolia, we help thousands of businesses across more than 100 countries deliver intuitive, search-as-you-type experiences on their websites and mobile apps. Our platform is a global leader in search and discovery, currently powering 1.5 trillion searches every year. We are a fast-growing, well-capitalized company that supports major brands like Stripe, Under Armour, and Walgreens, and we are looking for passionate individuals to join our team as we continue to build the future of search technology.

What is this role?

We are looking for a Customer Marketing Apprentice to join us in Paris for a 2-year, full-time apprenticeship. This role sits within our Revenue Marketing organization and reports directly to the Senior Director of Demand Generation. You will play a vital part in supporting our Customer Advocacy and Customer Expansion programs, working cross-functionally with teams like Sales, Product Marketing, and Customer Success to nurture our customer relationships and drive product adoption.

What will you do?

• Participate in quarterly and annual planning sessions to help design and refine our Advocacy and Expansion programs to meet key business objectives.
• Manage processes to ensure we remain compliant regarding the use of customer logos, references, and other publicity rights while collaborating with Customer Success to prioritize outreach.
• Monitor key performance indicators to evaluate the success of our programs and identify opportunities to improve customer retention and product usage.

What makes you a great fit?

To be successful in this role, you should have a customer-centric mindset and a strong grasp of marketing principles. We are looking for someone who meets the following criteria:

• You are currently pursuing a Master’s degree after completing a Bac+3 or License in Marketing.
• You are seeking a 24-month apprenticeship opportunity.
• You possess native or B2 level proficiency in both English and French, with excellent written and verbal communication skills in both languages.
• You have a solid foundation in marketing, specifically regarding campaign strategy, content marketing, or customer advocacy.
• You are comfortable interpreting data to extract actionable insights and have a knack for project management.
• You enjoy working in a globally distributed, high-trust environment that values autonomy.

What's in it for you?

We believe in empowering our team members to do their best work, which is why we offer a flexible workplace strategy. You will benefit from:

• Hybrid work arrangements.
• A flexible work location policy designed to help you balance your professional impact with your personal needs.