Moonpig.com
CRM Manager
Hybrid
Temporary
#Marketing
#CRM
#Management
#Data Analysis
#Team Management
#Campaign Planning
#Cross Functional Collaboration
Moonpig.com is looking for a CRM Manager
TemporaryMid-LevelHybridUnited KingdomMarketingCRMManagementData AnalysisTeam ManagementCampaign PlanningCross Functional CollaborationEnglishHybrid work
About us:
Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.
This role is Fixed Term for 12 months to cover Maternity.
Work with us
You will bring knowledge and expertise to the team to make recommendations to the team and to then execute delivery of the life cycle flows and set up of the programme in Engage+ (formerly Cheetah Digital). You must be able to demonstrate success working cross-functionally as you will be required to work with product teams, marketing and analytics to align on the roadmap and requirements for launch and lifecycle optimisation as we build and grow this proposition. You will build lifecycle flows and journeys that drive engagement, frequency and retention of the Buyagift & Red Letter Days subscription customer base.
Responsibilities:
About You:
Our office is based in Farringdon - the full address is 10 Back Hill, London EC1R 5EN. We follow a hybrid working approach with 40% office based and 60% working from home time and therefore the requirement to be office based is for a min of 2 days per week. The days will be dependent on the days set for the team that you are working with.
We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.
Our mission
For everyone in the UK to create unique memories that last a lifetime
Our vision
To be the most trusted platform in the UK gift experience market
Our Commitment to Equality, Diversity and Inclusivity
We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.
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