Creative Program Manager at Twitch

About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role:

The Twitch Creative team is looking for a contract Creative Program Manager (Contractor) to support our campaigns and event marketing verticals. The Creative Program Manager (CPM) will work closely with stakeholders to manage communication on timelines, budgets, and the creative process. They are part account manager, focusing on relationship management and clarity around project goals and roadmaps, and part project manager, responsible for ensuring the creative team is set up for success. This role reports to the Director of Creative Operations, and is for a 6 month contract.

You Will:

• Build and maintain strong partnership and trust with Senior Marketing Campaign Managers and cross functional partners across campaign and event marketing initiatives.
• Develop and present project plans. Communicate often and proactively so that all parties understand status, dependencies, blockers, and have clear actionable next steps for each project
• Help partners develop clear and focused Creative Briefs.
• Manage project organization to ensure project requirements, deliverables and handoff dates are clearly communicated, aligned on with stakeholders and executed upon.
• Be the steward of the creative process ensuring stakeholders understand SLAs, briefing needs, scope change impacts, etc. 
• Monitor projects to anticipate risks and scope creep and proactively identify and communicate mitigation plans to creative leads and stakeholders.
• Help maintain consistent brand voice, expression, and visual styles in all deliverables.

You Have:

• 6+ years of operations experience (as a program manager, project manager, or similar role) managing marketing campaigns at an agency or in-house brand creative team.
• Knowledge of creative engagement processes (ie, working with creative briefs, setting realistic turnaround times for creative projects, negotiating stakeholder needs).
• An understanding of production processes industry wide.
• Experience in stakeholder management and scope change management.
• Proficiency in project management software, Google suite, and Slack.
• Experience producing creative work with high quality design aesthetic.

Bonus Points

• Familiar with Twitch
• Experience in the tech industry
• Experience marketing large-scale events

Location(s): New York, New York

Contract Length: 6 months (per length of service policy)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

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