Content Manager at PayFit

At PayFit, we are on a mission to simplify payroll and HR management for small and medium-sized businesses. Since 2015, we have grown into a European leader, supporting over 10,000 clients across France, Spain, and the United Kingdom. We believe that professional success is built on a foundation of well-being, excellence, humility, and passion. Our culture is centered on inclusivity, and we are looking for individuals who want to bring their authentic selves to work while helping us shape the future of the professional world.

The opportunity

We are looking for a dedicated Content Manager intern to join our team in France. Your primary mission will be to maintain and grow our public Help Center, which serves as a vital knowledge base for our clients. By ensuring our documentation is accurate and helpful, you will directly contribute to customer satisfaction and help our support teams focus on complex inquiries. You will work closely with our Content experts, who will provide mentorship and guidance as you navigate our internal processes and refine your writing skills.

A day in the life

• Collaborate with the Content team to prioritize and create new articles based on our current business objectives.
• Draft clear, pedagogical content and manage its integration directly into our platform using Intercom.
• Act as a bridge between departments by communicating updates to the customer service team and participating in the development of our AI-driven support tools.

Who you are

You are a student currently pursuing at least a Bac + 3 degree in fields such as communication, journalism, marketing, law, or business. You possess a strong sense of empathy, allowing you to anticipate client needs and explain complex payroll topics in simple, accessible terms. You are highly organized, capable of managing projects independently, and comfortable interviewing internal experts to gather information. Because our operations are based in France, you must be a native or bilingual French speaker with impeccable spelling and grammar.

Why you'll love it here

We are committed to your growth and offer a supportive environment where you can thrive. You will enjoy the following perks:

• Hybrid work flexibility, allowing you to work from home two days per week.
• Flexible hours to help you balance your professional and personal life.
• Access to a comprehensive learning budget and internal platforms to develop new skills.
• A daily meal allowance of 9€ via the Swile card.
• Support for your commute, including 50% coverage of public transport or bike rental subscriptions.
• A dedicated Macbook to ensure you have the best tools for your work.
• Access to an on-site gym at our Paris office.