Content & Community Manager at UserGems

UserGems is transforming the landscape of outbound sales and marketing by using artificial intelligence to help companies identify exactly who to target and when. We combine relationship data with specific trigger events to surface the most relevant buyers for our customers. Having raised $20 million in Series A funding from notable investors like Craft Ventures, Uncork Capital, Battery Ventures, and Tiger Global, we are growing quickly and looking for passionate people to join our mission.

What is this role?

We are looking for a Content & Community Manager to join our team on a full-time basis. This is a mid-level position designed for someone who is ready to take ownership of high-impact projects and experience significant professional growth. As a remote-first company with team members across the Americas and Europe, we offer the flexibility to work from anywhere while staying connected through a collaborative, friendly culture.

What will you do?

• Drive content strategy: You will develop and manage a wide range of content projects, creating high-quality written and video materials that effectively communicate our value to the market.
• Build and nurture community: You will engage with our users across various channels, fostering relationships, moderating discussions, and leading webinars to boost active participation.
• Champion customer stories: You will act as a storyteller for the brand, working closely with our sales and customer success teams to highlight testimonials and case studies that demonstrate the real-world impact of UserGems.

What makes you a great fit?

To succeed in this role, you should be a creative thinker with a customer-centric approach. We are looking for someone who brings the following skills and qualities:

• Two to four years of experience in community building, engagement, or a related field.
• Proven success in content creation, social media marketing, and project management.
• Strong writing and communication skills in English, with the ability to produce engaging content that resonates with our audience.
• Experience planning and hosting interactive online events like webinars.
• A collaborative spirit and the ability to work effectively with stakeholders at all levels of the organization.
• Proficiency in analyzing performance data to optimize future strategies and initiatives.

What's in it for you?

We offer an annual compensation range of $95,000 to $110,000 USD. In addition to a competitive salary, you will enjoy the following benefits:

• The freedom and flexibility of a remote work environment.
• The opportunity to be part of a fast-growing startup as we scale our team from 60 to over 100 employees.
• A supportive culture that prioritizes staying connected through weekly standups, virtual happy hours, and quarterly in-person company off-sites.
• A commitment to diversity and inclusion, where we strive to make everyone feel welcomed and accepted regardless of their background.