Communications Manager at InterSystems

InterSystems provides innovative data management technologies and a unified foundation for healthcare, government, and manufacturing customers in more than 80 countries. Our cloud data platforms create a unified foundation powering critical, data-driven industries. For 45 years, InterSystems has delivered the healthcare data integration engine for the world’s most proven electronic medical record used by health systems and governments.

InterSystems is actively recruiting a Communications Manager to help develop and implement InterSystems external communications strategy.
 
Reporting to the Director of Corporate Marketing, the Communications Manager will play a key role in enhancing and protecting the company’s reputation and advancing brand and demand generation objectives.

The Communications team manages all external communications – including executive communications, corporate social media, and industry analyst relations — and identifies forward-thinking opportunities to creatively and effectively position InterSystems. The team partners cross-functionally to align and amplify messaging, influence external stakeholders, and elevate leadership vision and strategy. 

Responsibilities

• Co-lead in developing external communications strategy and driving execution for product launches, customer wins and customer success storytelling, and positive corporate developments for the company (awards, analyst report rankings, etc.). 
• Build thought leadership and drive the company’s narrative and key messages, including rolling up your sleeves and writing communications materials, such as press releases, executive blogs, media pitches, op-eds, bylined articles, interview and event briefing documents, and executive talking points. 
• In partnership with the Director of Communications, serve as the key media contact/resource on behalf of the company. Oversee day-to-day proactive and reactive contact with journalists at relevant media outlets covering IT, healthcare, and enterprise data management technologies. 
• Create ongoing outreach programs to establish and strengthen media and other key relationships and to secure coverage through spokesperson interviews and op-ed and byline article placements. 
• Proactively identify relevant industry and trend topics being covered by the media on which InterSystems can comment and coordinate responses to generate media coverage. 
• Support the development and promotion of thought leadership and brand-building campaigns, engaging key audiences through multi-channel communications – including traditional media relations, video interviews and podcasts, and event and conference engagement. 
• Manage -- and forge strong working relationships with -- external suppliers such as PR agencies, consultants, monitoring agencies, and subscription services. 
• Play an enabling role in the company’s issues response process. Partner with teams across the business to deliver external communications counsel, messaging, statements and FAQ – to ensure clear, concise and consistent messaging across external audiences. 
• Build collaborative relationships with cross-functional teams, including marketing, sales, legal, product management and others. As part of this, provide communications guidance to regional marketing teams in other markets. 

Qualifications

•    10+ years of experience in corporate communications, external communications, and media relations roles. 
•    Combined in-house and PR agency experience and past experience working with healthcare, B2B technology companies and/or data management software companies are a plus. 
•    Healthcare or government experience a plus.
•    Strong understanding of the media environment, with a proven track record building media relationships and pitching top-tier business, tech and vertical media outlets and securing coverage. 
•    Experience developing and managing product launches/events, executive visibility programs, and multi-channel communications programs (as part of integrated marketing and brand campaigns). Experience in issues/crisis management is a plus. 
•    Able to distill complex technology topics into digestible, relatable messaging and content. Proven track record working with spokespeople to deliver that content through facilitated media interviews. 
•    Experience in high-impact, multi-channel communications initiatives beyond traditional media relations, such as video, podcasts, events and conferences. 
•    Excellent written and verbal communication skills. A writing skills evaluation is required in this application process. 
•    Strong project management skills and the ability to juggle multiple projects. 
•    A team player and creative thinker – with experience working with international teams. 

Education and Training
•    Bachelor’s degree (minimum) in Journalism, Communications, Marketing, or other relevant field. 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.