Campaign Decisioning Specialist at RAPP

RAPP is looking for a Campaign Decisioning Specialist to join our award-winning technology team in Chicago. As a global leader in precision marketing, we combine data, creativity, and technology to foster authentic connections between brands and people, and we are looking for a talented professional to help us design and implement innovative decisioning solutions.

Responsibilities

• Develop and execute decision strategies using the Pega Decisioning Hub to meet business goals.
• Design cross-channel strategies that ensure personalized experiences across mobile, web, email, and social media.
• Collaborate with data scientists, IT teams, and business stakeholders to translate requirements into effective technical solutions.
• Apply AI and machine learning capabilities to optimize engagement and refine Next-Best-Action strategies.
• Monitor strategy performance and use data-driven insights to make continuous improvements.
• Create thorough documentation and provide training for team members and business users.
• Ensure all solutions adhere to internal standards and industry regulatory guidelines.
• Troubleshoot application errors and maintain tools for both internal and external clients.

Must-haves

• 2 to 3 years of professional experience in Pega decisioning.
• Current Pega Certified Decisioning Consultant (PCDC) certification.
• At least 2 years of experience developing cross-channel marketing campaigns.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proficiency with Pega Customer Decision Hub and related toolsets.
• Strong analytical skills with the ability to interpret complex data sets.
• Proven track record of leading projects and mentoring team members.
• Excellent verbal and written communication skills in English.

Nice-to-haves

• Pega Data Scientist certification or Pega Certified System Architect (PCSA) credentials.
• Active T3 Security Clearance.

Benefits

The salary range for this role is $90,000 to $108,000 USD.

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Stock options.
• Disability insurance.
• Flexible work hours and a hybrid work environment.
• Generous paid time off, including vacation, sick days, and personal days.